November 24, 2014

CRM and Small Businesses

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I stumbled upon this insightful discussion about CRM (customer relationship management) software for small businesses.

Check it out if you want a lesson in small businesses’ attitudes toward CRM software. You will even find specific recommendations on CRM software packages for small business.

One of the most interesting aspects of the discussion is the way it illustrates how small businesses approach many purchasing decisions — by word-of-mouth recommendations from other small businesses.

2 Comments ▼

Anita Campbell - CEO


Anita Campbell Anita Campbell is the Founder and Publisher of Small Business Trends and has been following trends in small businesses since 2003. She is the owner of BizSugar, a social media site for small businesses, and also serves as CEO of TweakYourBiz.com.

2 Reactions

  1. Luis Ernesto Lizarraga Bolaños

    buena informacion.

  2. Wonderful lesson, I am so glad I found your resource on the web. I will continue to enjoy the site. Keep it up!

    http://unionalive.com – Union County NC News and Social Community

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