Trendspotting has become, well, trendy.
Even the Daily Show — that comedy phenom — is highlighting trendspotting and poking fun at social networking sites in the process. Check out this video from Comedy Central. (Make sure you are somewhere you can laugh out loud when you watch…
I just put up a new article over at Selling to Small Business on BNET, about bloggers who publicly air their poor customer service or faulty product disputes with vendors.
Consumers have little to lose and a lot to gain by publicly airing their gripes.
On the other hand, small business owners…
A colleague sent me a link to a report showing that Small Business Trends has been named as one of the Top 25 most influential authorities on business blogging. It shows my old smallbusinesses.blogspot.com URL, which is why I missed it when it first came out. The report, completed by Onalytica, can…
I was in California this past week at the New Communications Forum. I moderated a panel discussion about managing information overload.
Ron Rassmussen of Know Now and Bob Wyman of PubSub were the panelists, and did a great job delivering lots of excellent insights. I’d like to highlight…
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