Comments on: Review of HP L7780 Printer and All in One — An Intelligent Machine

By: Barbara

Barbara — Mon, 27 Feb 2012 00:25:27 +0000

My HP L7780 printer has been nothing but a major headache for the last two months. First of all it stopped duplex printing altogether, a feature that is a must have for me. After getting that repaired, I printed approximately 200 pages on it and it now will do nothing but sit there and “align printhead” over and over and over. I cannot stop from doing that, and apparently no one else can either. I’ve searched many websites and I have seen that others have the same problem, but none of the suggeted remedies have worked for me. I now feel I have a very large and heavy paperweight. I will say the printer was great until it started falling apart, all at once. One thing after the other. I’m very disappointed in this printer and I’m not sure what I will buy next.

By: Know-all

Know-all — Sun, 27 Dec 2009 16:18:52 +0000

joy
says:
March 13, 2009 at 1:41 am
my HP L7780 displays “OUT OF PAPER load paper in the device”. Both trays have paper in them. i only use the L7780 to make copies. anyone know what i can do to fix this problem? i already visited hp website and no answers there. please help..joy

Joy – check very carefully you have taken all the packing tape off, including the bit in the middle of the bottom sheet feeder….

By: Jody

Jody — Wed, 19 Aug 2009 15:49:05 +0000

I purchased my L7780 in January 08 for small business use. There are things that make this printer wonderful, but I haven’t read very many ‘cons’ on here, so I will share mine with you. When printing a large job (2-3 MB) this printer will jam up in the middle of a printing job. I will have one page that’s half printed then it will shoot out blank pages until the printer says the job is complete. VERY frustrating. I have learned that for photos I can only send two 1 MB photos at a time to be printed. If I were to try to print say 15 photos at once, it will foul up at around half way through. Just this morning, I had a large email sent to me with 3 attachments that I didn’t check the size before I printed, it didn’t shoot me blank pages, however it printed the first two attachments with no problem, the third attachment took over an hour that was only about 10 pages long. The top roller for fax and/or copying only loads right when it wants to. Half of the time it will pull documents to the right side and crumple them, jamming the machine. So anytime I fax I end up holding the documents up to help ‘self feed’ them through. So after 19 months, I am now looking for another machine.

By: joy

joy — Fri, 13 Mar 2009 06:41:49 +0000

my HP L7780 displays “OUT OF PAPER load paper in the device”. Both trays have paper in them. i only use the L7780 to make copies. anyone know what i can do to fix this problem? i already visited hp website and no answers there. please help…..joy

By: wanda

wanda — Sun, 01 Mar 2009 22:02:40 +0000

Yes, I have installed the HP Solution Center Software and I have been using the scan document option but still don’t get a PDF file option.
More ideas?

By: Anita Campbell

Anita Campbell — Sun, 01 Mar 2009 21:53:05 +0000

Hi Wanda,

Two questions:

(1) Have you downloaded and installed the HP Solution Center software? Always use that software, because it is synced with the 7780 and it will enable you to save scans as a PDF format.

(2) When scanning, are you scanning a document or a picture? Choose “scan document” for what you want to scan. Then you should be able to save it as a PDF. If you choose “scan picture” you can only save it in image formats such as jpeg, etc.

Hope this helps.

Anita

By: wanda

wanda — Sat, 28 Feb 2009 23:05:30 +0000

I am using the HP Officejet L7780 and during the scan process it does not offer the option of scanning using a PDF file type.
Only offers jpeg, tif, or bitmap.
Can anyone offer any tips on this?

By: Blake Jeffery

Blake Jeffery — Wed, 11 Feb 2009 16:34:23 +0000

I am constantly searching for product reviews like this by real people in real situations and they are hard to find. It’s not the printer for me but thank you for taking the time to share your experience and perspective.

By: ROGER

ROGER — Sun, 01 Feb 2009 22:27:53 +0000

I BOUGHT A L7780 ALL IN ONE PRINTER FROM STAPLES OCT 1 2008, I HAD TROUBLE LOADING TEH SOFTWARE SO HP SOULTION CENTER WOULD WORK TEC FINLY GOT IT LOADED BUT IT WOULD NOT PRINT REPORTS IF I FAXED FROM TEH SOLUTION CENTER. TEC WORKED ON IT MANY TIMES THEY EVEN TOLD ME THAT MY COMPUTER WAS THE PROBLEM SO I TOLD THEM TO SEND ME A NEW COMPUTER. WHEN I GOT TEH NEW COMPUTER AND LOADED TEH PROGRAMS ON TEHMACHINE IT STILL DOES NOT WORK. THEY WORK ON IT AGAIN BY TAKING CONTROL OF MY COMPUTER, I COUT THEM DELETING THIGS THAT DID NOT NEED TO BE DELETED OR PART OF TEH PRINTER, I ORDED THEN TO STOP AND WOULD NOT, I FINNLY SHUT TEH COMPUTER DOWN. AFTER FOUR MONTHS THEY HAVE NOT FIXED THE PRINTER OR TEH DAMAGE TO MY COMPUTER. THEY WONDER WHY I WILL NOT SEND TEH COMPUTER THAT THEY SENT TO ME BACK. I HAVE TOLD THEM WHEN THEY REPAIR TEH PROBLEMS THEY CAN HAVE IT AS I DO NOT NEED IT, SLOWER THAN MY COMPUTER. I DO CAUTION ANY ONE IN LETTING HP TAKE CONTROL OF YOUR COMPUTER AS THEY DO NOT WANT TO REPAIR TEH DAMAGED THAT THEY CAUSE.

By: Paulette Thompson

Paulette Thompson — Thu, 15 Jan 2009 21:53:07 +0000

Anita, thanks for the response. I really don’t know what to make of my label printing problem because I have asked for technical help from computer department techs at Office Max, Staples and other CompUSA before they went out of business. One of the trainers who worked there actually made a “house-call” and checked my system. She e-mailed my address list to herself at CompUSA and was able to print the labels but when I followed the steps she outlined as to what she did, just as you did above, my results were exactly what they had been before: printing between labels. I have changed brands; I have double-checked to be sure I matched the Label Brand Number with the label paper size on my system. Nothing I have done worked. But I appreciate your thoughts and I’m not giving up; it is just so frustrating because it is when I have a big mailing like at Christmas or when I am sending a similar type letter to a number of folk (I am a real estate professional), that I want this to work for time savings and I have the least amount of time to waste.