Comments on: What SMBs Can Learn From Dell’s Small Business Outreach

By: Twitter Trackbacks for What SMBs Can Learn From Dell's Small Business Outreach | Small Business Trends [smallbiztrends.com] on Topsy.com

Tue, 01 Sep 2009 21:47:38 +0000

[...] What SMBs Can Learn From Dell’s Small Business Outreach | Small Business Trends smallbiztrends.com/2009/04/dells-small-business-outreach.html – view page – cached Many large companies fail at finding ways to be useful to their customers. Dell, however, is not one of those companies, as they continue to show signs that — From the page [...]

By: Online Marketing Blog » Blog Archive » Friday Recap - Social Swine Edition

Sat, 02 May 2009 05:40:44 +0000

[...] article at Small Business Trends this week was an excellent study in how one company has built a small business community with great success. Even better, she shows us how we can do the same for our own [...]

By: Twitted by rickdog

Twitted by rickdog — Fri, 01 May 2009 09:26:45 +0000

[...] This post was Twitted by rickdog – Real-url.org [...]

By: Mary Grace Ignacio

Mary Grace Ignacio — Thu, 30 Apr 2009 17:23:17 +0000

Yes! I think Don, we or any entrepreneur out there, should see the way you see Dell’s effort for small businesses. I know Dell is already a big company but if businesses of other types, of different size, tries to help and lift each other up then everyone could be happy. I know it’s quiet idealistic(young minds really are) but crab mentality will never work and will never help. If everyone could just see how you see it, then there’s a bright future ahead of us and for the next generation.

By: Don

Don — Thu, 30 Apr 2009 14:02:15 +0000

Good point Steve. Visually seeing Dell’s commitment to small business makes them more desirable in my eyes. With the support they offer us small business owners, I’d be more likely to do business with them over other companies. It’s exciting to watch their rise to the top.

By: Mary Grace Ignacio

Mary Grace Ignacio — Thu, 30 Apr 2009 05:54:30 +0000

Definitely Lisa!

You know what, I’m already starting to wonder what comes next after Twitter, FB and all other social media strategy in the coming months or years. I’m excited how people will soon connect to each other as powerful or even more powerful than what we used to be these days!

By: Steve Hilferty

Steve Hilferty — Thu, 30 Apr 2009 02:21:15 +0000

It’s good to see that some large companies actually do cater to small businesses, instead of just saying they do! Dell has recognized that an extremely important part of their future growth is from small business owners, and small businesses will probably recover sooner than large ones.

By: MikeTek

MikeTek — Wed, 29 Apr 2009 16:51:57 +0000

I hadn’t even known about this resource. Certainly a model to be followed for any B2B looking to grow their online presence.

By: Lisa Barone

Lisa Barone — Wed, 29 Apr 2009 15:45:18 +0000

Zach/Martin: Dell would make a very interesting case study for someone looking to go from Most Hated Brand to Most Beloved. It’s been very interesting to watch them turn things around, to learn from their mistakes and to make a real effort to do better by customers. It’s a great story.

Mary Grace: Mmm, couldn’t agree more. It’s fantastic the way companies have been able to use social media as a bridge and to unite and empower users. It’s like what marketing used to be about. It’s nice to watch people use it for good.

By: Mary Grace Ignacio

Mary Grace Ignacio — Wed, 29 Apr 2009 14:30:52 +0000

I agree with the goodness that being a social media maven brings. What I really appreciate the most with social media today is that it builds bridges to connect people from different parts of the world in a quick, responsive and less expensive manner, most are even free.