Comments on: 4 Steps To Managing Your SMB’s Online Reputation

By: Paul Sherland

Paul Sherland — Sat, 24 Apr 2010 21:00:16 +0000

Great post Lisa!
One small update to your suggestion to use Google Alerts for reputation monitoring — it will not alert you when someone posts a review to Google Maps, Yahoo Local, Bing Maps, Citysearch, Yelp, etc. It’s very important for SMBs to continue to use the standard search engines to check those reviews websites for new reviews. Some websites will alert you to new reviews if you join and claim your local business listings on these sites, but that’s not a universal policy.
There are some applications like Techrigy SM2 that purport to cover these business listing reviews, but the free version isn’t 100% reliable. Perhaps the paid version works better — I haven’t tested it.
Google Alerts is great, but you have to continue monitoring the many business listings for new reviews on a regular basis.

By: JMH

JMH — Wed, 03 Mar 2010 18:15:22 +0000

Affordable online marketing Blogging is a quick, easy way to inform and educate your customers, be easily found by search engines, and to talk about the things you're passionate about.

By: 80 Ways To Use Twitter As A SMB Owner « Three Fish Limit

80 Ways To Use Twitter As A SMB Owner « Three Fish Limit — Thu, 14 Jan 2010 03:28:37 +0000

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By: 80 Ways To Use Twitter As A SMB Owner | Small Business Trends

80 Ways To Use Twitter As A SMB Owner | Small Business Trends — Tue, 12 Jan 2010 16:02:14 +0000

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Fri, 28 Aug 2009 23:19:06 +0000

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By: Drew Hadley

Drew Hadley — Fri, 12 Jun 2009 22:01:49 +0000

Good food for thought, thx D

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Fri, 29 May 2009 11:24:44 +0000

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By: Why Branding is Important for Your Small Business « coconutwater

Why Branding is Important for Your Small Business « coconutwater — Thu, 28 May 2009 17:26:47 +0000

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