Live Customer Support Software

July 16, 2009

(PRESS RELEASE – July 16, 2009) – P-dd.co.uk releases web chat software which allows communication between company representative and website visitors. Live support program is the best tool to increase online sales by providing customer services and answer visitors queries in real time.

Web chat program enables visitors of your site to communicate with representatives of the company to provide them online assistance regarding their product and services. Live help software enables company executives to send instant answer to customers queries by sending pre written or canned messages. Web based online chat service can be easily transferred from one support staff to other in case customer needs any additional support regarding company product.

Live customer support program sends sound and visual alert to notify company representatives whenever visitor request for chat. Software facilitate to mail chat transcript to email address defined by the visitors which can be latterly viewed by the customer. Live support system gives permission to operators to block IP address of unwanted website visitors who are interrupting and wasting operator’s precious time. Help desk live chat application facilitate website visitors to leave offline messages in case company executives are out of service or not available for live assistance.

To know more about this product visit http://www.p-dd.co.uk/laptop-data-recovery/web-chat.html

We provide online customer support tool that enables you to communicate with website visitors to provide them online assistance and answer all their queries.