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	<title>Comments on: YouTube: Where Customers Get The Last Word</title>
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	<description>Exploring the trends driving small business</description>
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		<title>By: Weekly Gathering: July 10-17 &#124; Ian Sidden</title>
		<link>http://smallbiztrends.com/2009/07/youtube-customer-complaints.html#comment-735307</link>
		<dc:creator>Weekly Gathering: July 10-17 &#124; Ian Sidden</dc:creator>
		<pubDate>Tue, 04 May 2010 19:47:06 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=15959#comment-735307</guid>
		<description>[...] Youtube: Where Customers Get the Last Word from Small Business Trends discusses the recent case of professional musician Dave Carroll whose guitar was badly damaged on a United Flight. He countered with some hard hitting songs on YouTube, and now United is listening. [By the way, if you are a voice teacher or singer, then you are a small business. This is a great blog to follow.] [...]</description>
		<content:encoded><![CDATA[<p>[...] Youtube: Where Customers Get the Last Word from Small Business Trends discusses the recent case of professional musician Dave Carroll whose guitar was badly damaged on a United Flight. He countered with some hard hitting songs on YouTube, and now United is listening. [By the way, if you are a voice teacher or singer, then you are a small business. This is a great blog to follow.] [...]</p>
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		<title>By: Twitter Trackbacks for YouTube: Where Customers Get The Last Word &#124; Small Business Trends [smallbiztrends.com] on Topsy.com</title>
		<link>http://smallbiztrends.com/2009/07/youtube-customer-complaints.html#comment-666392</link>
		<dc:creator>Twitter Trackbacks for YouTube: Where Customers Get The Last Word &#124; Small Business Trends [smallbiztrends.com] on Topsy.com</dc:creator>
		<pubDate>Mon, 31 Aug 2009 02:10:05 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=15959#comment-666392</guid>
		<description>[...] YouTube: Where Customers Get The Last Word &#124; Small Business Trends  smallbiztrends.com/2009/07/youtube-customer-complaints.html &#8211; view page &#8211; cached  Professional musician Dave Carroll spent months trying to get compensation from United Airlines to fix his $3,500 Taylor guitar after it was damaged by baggage &#8212; From the page [...]</description>
		<content:encoded><![CDATA[<p>[...] YouTube: Where Customers Get The Last Word | Small Business Trends  smallbiztrends.com/2009/07/youtube-customer-complaints.html &ndash; view page &ndash; cached  Professional musician Dave Carroll spent months trying to get compensation from United Airlines to fix his $3,500 Taylor guitar after it was damaged by baggage &mdash; From the page [...]</p>
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		<title>By: Why Can't Airlines Support Professional Musicians Better?</title>
		<link>http://smallbiztrends.com/2009/07/youtube-customer-complaints.html#comment-664667</link>
		<dc:creator>Why Can't Airlines Support Professional Musicians Better?</dc:creator>
		<pubDate>Tue, 04 Aug 2009 05:30:02 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=15959#comment-664667</guid>
		<description>[...] This issue was highlighted recently by the plight of one professional musician whose guitar was broken by United Airlines baggage handlers. Musician Dave Carroll put a video up on YouTube memorializing the incident. That video has had over 4.5 million views so far. (Read: YouTube: Where Customers Get the Last Word.) [...]</description>
		<content:encoded><![CDATA[<p>[...] This issue was highlighted recently by the plight of one professional musician whose guitar was broken by United Airlines baggage handlers. Musician Dave Carroll put a video up on YouTube memorializing the incident. That video has had over 4.5 million views so far. (Read: YouTube: Where Customers Get the Last Word.) [...]</p>
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		<title>By: Why Can't Airlines Support Professional Musicians Better? &#124;</title>
		<link>http://smallbiztrends.com/2009/07/youtube-customer-complaints.html#comment-664656</link>
		<dc:creator>Why Can't Airlines Support Professional Musicians Better? &#124;</dc:creator>
		<pubDate>Tue, 04 Aug 2009 00:22:40 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=15959#comment-664656</guid>
		<description>[...] This issue was highlighted recently by the plight of one professional musician whose guitar was broken by United Airlines baggage handlers. Musician Dave Carroll put a video up on YouTube memorializing the incident. That video has had over 4.5 million views so far. (Read: YouTube: Where Customers Get the Last Word.) [...]</description>
		<content:encoded><![CDATA[<p>[...] This issue was highlighted recently by the plight of one professional musician whose guitar was broken by United Airlines baggage handlers. Musician Dave Carroll put a video up on YouTube memorializing the incident. That video has had over 4.5 million views so far. (Read: YouTube: Where Customers Get the Last Word.) [...]</p>
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		<title>By: Why Can&#8217;t Airlines Support Professional Musicians Better? &#124; Small Business Trends</title>
		<link>http://smallbiztrends.com/2009/07/youtube-customer-complaints.html#comment-664612</link>
		<dc:creator>Why Can&#8217;t Airlines Support Professional Musicians Better? &#124; Small Business Trends</dc:creator>
		<pubDate>Mon, 03 Aug 2009 03:10:04 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=15959#comment-664612</guid>
		<description>[...] This issue was highlighted recently by the plight of one professional musician whose guitar was broken by United Airlines baggage handlers. Musician Dave Carroll put a video up on YouTube memorializing the incident. That video has had over 4.5 million views so far. (Read: YouTube: Where Customers Get the Last Word.) [...]</description>
		<content:encoded><![CDATA[<p>[...] This issue was highlighted recently by the plight of one professional musician whose guitar was broken by United Airlines baggage handlers. Musician Dave Carroll put a video up on YouTube memorializing the incident. That video has had over 4.5 million views so far. (Read: YouTube: Where Customers Get the Last Word.) [...]</p>
]]></content:encoded>
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		<title>By: How One YouTube Sensation Spurs Entrepreneurs to Create Follow-On Videos &#124; Small Business Trends</title>
		<link>http://smallbiztrends.com/2009/07/youtube-customer-complaints.html#comment-664213</link>
		<dc:creator>How One YouTube Sensation Spurs Entrepreneurs to Create Follow-On Videos &#124; Small Business Trends</dc:creator>
		<pubDate>Sun, 26 Jul 2009 16:02:52 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=15959#comment-664213</guid>
		<description>[...] Not long ago I wrote about the YouTube video sensation called &#8220;United Breaks Guitars.&#8221;</description>
		<content:encoded><![CDATA[<p>[...] Not long ago I wrote about the YouTube video sensation called &#8220;United Breaks Guitars.&#8221;</p>
]]></content:encoded>
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	<item>
		<title>By: Pat</title>
		<link>http://smallbiztrends.com/2009/07/youtube-customer-complaints.html#comment-664020</link>
		<dc:creator>Pat</dc:creator>
		<pubDate>Wed, 22 Jul 2009 13:44:00 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=15959#comment-664020</guid>
		<description>Whats  with  the  Sombreros ?  Great  video....guys...</description>
		<content:encoded><![CDATA[<p>Whats  with  the  Sombreros ?  Great  video&#8230;.guys&#8230;</p>
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		<title>By: YouTube: Where Customers Get The Last Word &#124; DodaPedia</title>
		<link>http://smallbiztrends.com/2009/07/youtube-customer-complaints.html#comment-663827</link>
		<dc:creator>YouTube: Where Customers Get The Last Word &#124; DodaPedia</dc:creator>
		<pubDate>Sun, 19 Jul 2009 09:56:56 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=15959#comment-663827</guid>
		<description>[...] there! If you are new here, you might want to subscribe to the RSS feed for updates on this topic. smallbiztrends: Professional musician Dave Carroll spent months trying to get compensation from United Airlines to [...]</description>
		<content:encoded><![CDATA[<p>[...] there! If you are new here, you might want to subscribe to the RSS feed for updates on this topic. smallbiztrends: Professional musician Dave Carroll spent months trying to get compensation from United Airlines to [...]</p>
]]></content:encoded>
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	<item>
		<title>By: Justin</title>
		<link>http://smallbiztrends.com/2009/07/youtube-customer-complaints.html#comment-663802</link>
		<dc:creator>Justin</dc:creator>
		<pubDate>Sun, 19 Jul 2009 02:22:56 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=15959#comment-663802</guid>
		<description>Great video and song!  Love how they were able to use their talents to make some much needed noise.  Big dogs are constantly trying to run everyone out of their yard becasue they believe they are unstoppable.  These guys did a great job letting everyone know all about their friends at United! :-)</description>
		<content:encoded><![CDATA[<p>Great video and song!  Love how they were able to use their talents to make some much needed noise.  Big dogs are constantly trying to run everyone out of their yard becasue they believe they are unstoppable.  These guys did a great job letting everyone know all about their friends at United! <img src='http://smallbiztrends.com/wp-includes/images/smilies/icon_smile.gif' alt=':-)' class='wp-smiley' /> </p>
]]></content:encoded>
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	<item>
		<title>By: Weekly Gathering: July 10-17 &#171; Beginning Singer</title>
		<link>http://smallbiztrends.com/2009/07/youtube-customer-complaints.html#comment-663721</link>
		<dc:creator>Weekly Gathering: July 10-17 &#171; Beginning Singer</dc:creator>
		<pubDate>Fri, 17 Jul 2009 21:51:12 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=15959#comment-663721</guid>
		<description>[...] Youtube: Where Customers Get the Last Word from Small Business Trends discusses the recent case of professional musician Dave Carroll whose guitar was badly damaged on a United Flight. He countered with some hard hitting songs on YouTube, and now United is listening. [By the way, if you are a voice teacher or singer, then you are a small business. This is a great blog to follow.] [...]</description>
		<content:encoded><![CDATA[<p>[...] Youtube: Where Customers Get the Last Word from Small Business Trends discusses the recent case of professional musician Dave Carroll whose guitar was badly damaged on a United Flight. He countered with some hard hitting songs on YouTube, and now United is listening. [By the way, if you are a voice teacher or singer, then you are a small business. This is a great blog to follow.] [...]</p>
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