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	<title>Comments on: The 10 Customer Service Trends for 2010</title>
	<atom:link href="http://smallbiztrends.com/2009/12/customer-service-trends-2010.html/feed" rel="self" type="application/rss+xml" />
	<link>http://smallbiztrends.com/2009/12/customer-service-trends-2010.html</link>
	<description>Exploring the trends driving small business</description>
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		<title>By: call center</title>
		<link>http://smallbiztrends.com/2009/12/customer-service-trends-2010.html#comment-980485</link>
		<dc:creator>call center</dc:creator>
		<pubDate>Mon, 31 Jan 2011 04:02:16 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=23228#comment-980485</guid>
		<description>This was such an informative post! Indeed, we must consider that with the current situation of our economy, each company must give their best to provide us great customer service. And as customers, we must let go of the &quot;customer is always right&quot; quote because it will only make things worse in the fields of business. We must be more patient and understanding if things are going wrong with the company you&#039;re into. And if we apply all these tips, not only the companies will be successful but we will be successful as well.</description>
		<content:encoded><![CDATA[<p>This was such an informative post! Indeed, we must consider that with the current situation of our economy, each company must give their best to provide us great customer service. And as customers, we must let go of the &#8220;customer is always right&#8221; quote because it will only make things worse in the fields of business. We must be more patient and understanding if things are going wrong with the company you&#8217;re into. And if we apply all these tips, not only the companies will be successful but we will be successful as well.</p>
]]></content:encoded>
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	<item>
		<title>By: call center monitoring</title>
		<link>http://smallbiztrends.com/2009/12/customer-service-trends-2010.html#comment-930669</link>
		<dc:creator>call center monitoring</dc:creator>
		<pubDate>Fri, 17 Dec 2010 06:52:27 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=23228#comment-930669</guid>
		<description>Great post. Quality customer services is vital for every business for entire branding process of the organization as customers who get quick response and have 24x7 support facility will show high loyalty and satisfaction towards company.

Thanks for this valuable post
Nicole Ruiz</description>
		<content:encoded><![CDATA[<p>Great post. Quality customer services is vital for every business for entire branding process of the organization as customers who get quick response and have 24&#215;7 support facility will show high loyalty and satisfaction towards company.</p>
<p>Thanks for this valuable post<br />
Nicole Ruiz</p>
]]></content:encoded>
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	<item>
		<title>By: Top Six Small Business Trends of 2010 </title>
		<link>http://smallbiztrends.com/2009/12/customer-service-trends-2010.html#comment-839237</link>
		<dc:creator>Top Six Small Business Trends of 2010 </dc:creator>
		<pubDate>Mon, 27 Sep 2010 22:52:35 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=23228#comment-839237</guid>
		<description>[...] The 10 Customer Service Trends for 2010 &#8211; Tell the World. Tools like Facebook, Twitter, and YouTube allow me to tell not seven people but 10,000 my pleasure or dissatisfaction with a company immediately after I interact with them. No more secrets here! Every satisfied customer is now a booster for your company and every dissatisfied customer potentially can hurt your business. Now, there is more of an incentive for every company to get it right for their customer. This year, no bad deed will go unpublished by a dissatisfied customer. [...]</description>
		<content:encoded><![CDATA[<p>[...] The 10 Customer Service Trends for 2010 &#8211; Tell the World. Tools like Facebook, Twitter, and YouTube allow me to tell not seven people but 10,000 my pleasure or dissatisfaction with a company immediately after I interact with them. No more secrets here! Every satisfied customer is now a booster for your company and every dissatisfied customer potentially can hurt your business. Now, there is more of an incentive for every company to get it right for their customer. This year, no bad deed will go unpublished by a dissatisfied customer. [...]</p>
]]></content:encoded>
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	<item>
		<title>By: rioca smith</title>
		<link>http://smallbiztrends.com/2009/12/customer-service-trends-2010.html#comment-812859</link>
		<dc:creator>rioca smith</dc:creator>
		<pubDate>Sun, 05 Sep 2010 01:27:20 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=23228#comment-812859</guid>
		<description>yes that&#039;s a very good article 
I wonder why I never come upon before
Thanks</description>
		<content:encoded><![CDATA[<p>yes that&#8217;s a very good article<br />
I wonder why I never come upon before<br />
Thanks</p>
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	</item>
	<item>
		<title>By: Aj</title>
		<link>http://smallbiztrends.com/2009/12/customer-service-trends-2010.html#comment-809782</link>
		<dc:creator>Aj</dc:creator>
		<pubDate>Thu, 02 Sep 2010 09:24:18 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=23228#comment-809782</guid>
		<description>Hi Barry!

This is the real score! 
Wuhoo! Ive been searching the whole net to get a perfect idea to start with for my strategic meeting especially in customer service and I&#039;m always receiving the same line of explanation, but you&#039;re blog is simply superb. This should be written down and be in bookshelves as soon as possible.

Surely be waiting for your next article :)

Blessings!</description>
		<content:encoded><![CDATA[<p>Hi Barry!</p>
<p>This is the real score!<br />
Wuhoo! Ive been searching the whole net to get a perfect idea to start with for my strategic meeting especially in customer service and I&#8217;m always receiving the same line of explanation, but you&#8217;re blog is simply superb. This should be written down and be in bookshelves as soon as possible.</p>
<p>Surely be waiting for your next article <img src='http://smallbiztrends.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Blessings!</p>
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	</item>
	<item>
		<title>By: Do We Really Need Customer Service? &#171; Coaching: For Sport, Business, Life</title>
		<link>http://smallbiztrends.com/2009/12/customer-service-trends-2010.html#comment-798856</link>
		<dc:creator>Do We Really Need Customer Service? &#171; Coaching: For Sport, Business, Life</dc:creator>
		<pubDate>Fri, 20 Aug 2010 00:25:32 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=23228#comment-798856</guid>
		<description>[...] and so much advice given on the topic of </description>
		<content:encoded><![CDATA[<p>[...] and so much advice given on the topic of</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Computer Repair Yellow Pages</title>
		<link>http://smallbiztrends.com/2009/12/customer-service-trends-2010.html#comment-760317</link>
		<dc:creator>Computer Repair Yellow Pages</dc:creator>
		<pubDate>Thu, 24 Jun 2010 21:12:19 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=23228#comment-760317</guid>
		<description>[...] I mentioned still thinks we are in a commodity economy. They obviously have not checked out the top-10 customer service trends of 2010. Make a commitment to blow your clients minds with customer service and you will have a lucrative [...]</description>
		<content:encoded><![CDATA[<p>[...] I mentioned still thinks we are in a commodity economy. They obviously have not checked out the top-10 customer service trends of 2010. Make a commitment to blow your clients minds with customer service and you will have a lucrative [...]</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Anita Campbell</title>
		<link>http://smallbiztrends.com/2009/12/customer-service-trends-2010.html#comment-712204</link>
		<dc:creator>Anita Campbell</dc:creator>
		<pubDate>Thu, 04 Mar 2010 06:11:19 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=23228#comment-712204</guid>
		<description>We fixed it.  Thanks for pointing that out, Carolynn.</description>
		<content:encoded><![CDATA[<p>We fixed it.  Thanks for pointing that out, Carolynn.</p>
]]></content:encoded>
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	<item>
		<title>By: Barry Moltz</title>
		<link>http://smallbiztrends.com/2009/12/customer-service-trends-2010.html#comment-712155</link>
		<dc:creator>Barry Moltz</dc:creator>
		<pubDate>Thu, 04 Mar 2010 02:40:01 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=23228#comment-712155</guid>
		<description>Ugh you are correct- thanks for finding the Typo!</description>
		<content:encoded><![CDATA[<p>Ugh you are correct- thanks for finding the Typo!</p>
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	</item>
	<item>
		<title>By: Carolynn</title>
		<link>http://smallbiztrends.com/2009/12/customer-service-trends-2010.html#comment-712152</link>
		<dc:creator>Carolynn</dc:creator>
		<pubDate>Thu, 04 Mar 2010 02:09:04 +0000</pubDate>
		<guid isPermaLink="false">http://smallbiztrends.com/?p=23228#comment-712152</guid>
		<description>I think that Mr. Moltz meant &quot;sight&quot; instead of &quot;site&quot; in at the end of his first point... maybe smallbiztrends.com should get a better editor.</description>
		<content:encoded><![CDATA[<p>I think that Mr. Moltz meant &#8220;sight&#8221; instead of &#8220;site&#8221; in at the end of his first point&#8230; maybe smallbiztrends.com should get a better editor.</p>
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