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SMBs Up Email Marketing, Social Media Spend

Posted By Lisa Barone On December 13, 2011 @ 9:00 am In Marketing Tips | 6 Comments

Last week StrongMail released the results of its 2012 Marketing Trends survey [1] [PDF] and gave us all a quick glimpse into where marketers are looking to spend their marketing dollars in the upcoming year. Four areas were highlighted as the biggest points demanding more attention and dollars in 2012. What were they, you ask?

  • 60 percent of respondents will raise email marketing budgets.
  • 54 percent will invest more in social media.
  • 37 percent will increase mobile and search budgets.

If you’re a loyal reader of Small Business Trends, seeing those four take top honors probably doesn’t come as much of a surprise. They’re four of the areas we talk about most here on the site. Glad to see we’re on to something.
Something else that didn’t come as a surprise: seeing small business marketers investing more dollars in email marketing campaigns than in social media campaigns. Because email is still easier for most SMBs to understand, track and associate ROI to, it is an investment they’re more comfortable with.

When it comes to the types of email marketing campaigns SMBs are looking to invest in, 44 percent said they would increase batch promotional programs, 39 percent will increase newsletters and 35 percent will spend more on lifestyle programs.

Interestingly, it seems SMBs are looking to combine their two favorite marketing programs, with an impressive 68 percent of respondents saying they will look to further integrate their social media marketing directly into their email programs to increase their bang for their buck. As we often refer to social media and email as marketing’s Batman and Robin [2] (read that post for tips on how to integrate them), it’s encouraging to see SMBs looking for ways to use them together. It’s a sign that SMBs are moving attention and dollars in the right direction, combining what’s always worked with newer marketing options.

What are SMBs looking to get from their email marketing efforts? Topping SMB goals are:

  • 48 percent: increasing subscriber engagement
  • 44 percent: increasing segmentation and targeting
  • 32 percent: increasing email opt-ins (subscribers)

Of course it won’t be all email marketing in 2012. When it comes to social media, 39 percent of small business owners will be looking to strengthen their Facebook campaigns, 25 percent will focus on going viral and social media management technology, and 24 percent will increase their Twitter marketing.

One area that won’t be getting as much attention as I would have imagined is mobile. Only 37 percent of respondents will increase their mobile spend, with 29 percent saying they’ll look to invest in apps.

Overall, StrongMail’s survey of 939 executives gives us a good look at some of the areas that will see the largest investment in 2012. It is worth noting that, according to the survey, an overwhelming 92 percent of businesses plan to increase or maintain their marketing spend in 2012. So there are no shrinking budgets here. Business owners understand that the way to increase profitability is to build awareness, be present and go after the customers they want to sell to.

What do you think of the StrongMail survey results? Does it mirror how you’ll be spending your marketing dollars or are you skeptical of their data?

Sound off in the comments.


Article printed from Small Business Trends: http://smallbiztrends.com

URL to article: http://smallbiztrends.com/2011/12/strongmail-2012-survey.html

URLs in this post:

[1] 2012 Marketing Trends survey: http://www.strongmail.com/pdf/SM_Trends2012.pdf

[2] marketing’s Batman and Robin: http://outspokenmedia.com/social-media/email-marketing-and-social-media/