September 21, 2014

Nardo’s Natural Survived and Thrived from Appearing on TV’s Shark Tank

The dream of many small business product companies is to appear on the popular ABC reality show Shark Tank, where entrepreneurs present a business plan to a panel of five savvy self-made multimillionaires and billionaires in hopes that one or more of them will invest in the business, not just with their money, but also with their connections.

shark tank

In exchange for an investment from the Sharks, those entrepreneurs willing to enter the Shark Tank offer a percentage of their companies’ equity. The Shark Tank members are colorful personalities, and are often brutally tough during discussions and negotiations with the entrepreneurs.

In Season 3, the four Mastronardo brothers, owners of Nardo’s Naturals, presented their offer to the five Sharks, including billionaire Mark Cuban, owner and chairman of HDNet and outspoken owner of the 2010-2011 NBA championship Dallas Mavericks, real estate mogul Barbara Corcoran, technology innovator Robert Herjavec, fashion and branding expert Daymond John and venture capitalist Kevin O’Leary.

Read on for the story of how these brothers made it out of the Shark Tank alive — and are thriving.

Background: How Nardo’s Natural Came to Be

In 2008, D.J., the oldest Mastronardo brother (now 30), while working as a health and nutrition guru, and taping a “Healthy Cooking” segment in New Mexico, burned his hand. His mother, a certified wound care specialist, suggested that after the pain stopped, he put coconut oil on the burn to heal. D.J. was amazed at how well his hand healed in just a few days. He told his brothers, and they came up with an idea to create a skincare company using all-natural ingredients.  Since each Mastronardo brother offered a different skill set, they decided that, working together, they could create a successful skincare company.

Nardo’s Natural was officially launched in 2009. Two of the brothers, Kyle, 28, the operations / visionary guy, and Danny, 26, skilled in marketing, P.R. and design, worked full-time in the business.  D.J. provided health and nutrition insight, and youngest brother K.J., 24, with an accounting background, contributed financial expertise while working full-time at a corporate job to help provide funding for the start-up business.

The Products

The brothers began by creating all-natural and organic formulations in their kitchen. They made all of the products themselves, by hand, and did all the labeling, packing and shipping, as well.

Revenues from 2009 to 2011, however, were only $30,000, from online sales and local spa sales. Most of the brothers’ time and money was spent creating formulations without parabens and toxins, that provided a healthy alternative to daily skin care.

They offered a variety of skin care products, including moisturizers for the face and body, skin and body scrubs and cleansers, lip balms, a cream for pain relief, and even an organic bug repellent.

Getting on Shark Tank

In April, 2011, a friend sent the brothers a link to an episode of Shark Tank.  Despite their hard work, there was not much money coming in, and they realized that being on the show would be an amazing opportunity. That very night, Kyle sent an email submission to Shark Tank.

Nardo’s Natural made it through the first round, and for the next several months, the brothers went through an intense screening process along with tens of thousands of other Shark Tank hopefuls.  They had to make a video, complete surveys, get background checks, and provide extensive information, each time making it through another round.

Finally a producer from Shark Tank called in June, 2011, and a month later the brothers went to Los Angeles to tape a segment.

What Shark Tank is Like

“We were incredibly excited, but also nervous,” says Kyle.  “Here we were with this huge opportunity, and we were just a bunch of brothers negotiating with these big-time entrepreneurs.”

The taping process is similar to those of other reality shows. Many entrepreneurs were taped, but not all made it onto the televised show.

Actual negotiations with Nardo’s Natural and the Shark Tank panel took much longer, but the segment was cut. What was included during the televised show was some video footage of the brothers and their hometown, including a spa esthetician using their products, and the brothers, shirtless, at the beach.

However, “there were some really critical things that viewers didn’t see,” Danny points out.

Mainly, the reaction of the Sharks to Nardo’s Natural products.  “Every Shark had our products in their hands, and they were trying them out,” says Danny.  “Barbara Corcoran really loved the vanilla body lotion. And in addition to other factors, she tends to invest in products that she personally likes and connects with.”

That kind of reaction may have helped viewers understand why Barbara Corcoran invested in a company with only $30,000 in sales, with the male Sharks shaking their heads at the numbers.

Just for the record, Corcoran is laughing all the way to the bank.  According to Danny, she has the best track record of all the Sharks, with her Shark investments profiting the most in the group. “She also tends to invest in very small businesses and helps them grow nationally, and our business fits that profile.”

Whether you get a deal or not, there’s no guarantee that you’ll be on the televised show. Luckily, the Nardo brothers not only made a deal with Barbara Corcoran, they also made it into the March 9, 2012 televised Shark Tank show.

What Happened After the Deal

“We weren’t allowed to let anyone not directly involved in our business or in our business activities know about our deal, until the show aired,” says Danny.

So what happened between July, 2011, and the show’s airing in March, 2012?

The short answer:  plenty.

First on the list was to set up a legal agreement with Corcoran as part of the due diligence process.  During the show, the brothers had originally offered a 12% equity stake in their business in exchange for an investment of $75,000.  Corcoran asked for a 50% equity stake in exchange for a $75,000 investment, which the brothers agreed to.

However, when the brothers met with Corcoran after the show, they let her know that all of the brothers would be working full-time in the business, which led Corcoran to “sweeten the deal a bit,” notes Danny.

Once an agreement was reached, Corcoran offered her advice and contacts, as well as the expertise of her team.  Due to the large number of businesses she invests in, Barbara has a team that provides expertise to her companies, in the areas of design, marketing, operations, and more.

Product Recommendations and Changes

“Barbara’s team was incredibly helpful.  They would do everything from showing us pictures of competitors’ products, to putting our products on a table across the room to determine what stood out about them,” offers Danny.

Barbara and her team’s input (and Barbara’s funding) led the Nardo brothers to change their labels, bottles, even cut down their product line, to focus on core products.

One suggestion was to make the “Fourever Young” kit the Nardo’s Natural flagship product.  The kit contains four items that can be used in a complete skincare regimen:  a face cleanser, mask, moisturizer and lip balm.

And instead of the brothers bottling the products by hand, Barbara’s team recommended finding a company that could do this on a larger scale. Wanting to “keep it local,” the brothers found a company in their area that they contract with to hand-pour their products.

And while the TV show included Barbara’s comment that she “hated the name Nardo’s Natural,” the name stayed.  “Barbara never brought it up again,” says Danny.

Sales Strategies

As all of us in business know, nothing happens until you make a sale.

“Barbara is amazing,” says Kyle.  “Not only does she have a top-notch personal network that she worked on our behalf, and a great new business development team, but she also connected us with the other Shark Tank businesses she invested in, to get some sales activities going.”

“We speak to Barbara often, and also communicate via email,” notes Danny.  “The other day she sent us a note asking us to send a bunch of our products to her contact at Disney, as they are interested in checking them out.”

She also gives some advice that is out-of-the-box, such as her suggestion that the brothers do a calendar.  At first they joked about it, then realized it was a “pretty cool branding idea.” The calendar featuring the four young, good-looking brothers is selling well on their Website.

What are some of the larger deals pending? “Barbara is working to get our products on QVC,” says Danny.  And since the brothers are near the headquarters of HSN in Tampa, they are also pitching their products to HSN.

The brothers are also talking with top retailers and distributors.

The Power of Shark Tank Exposure

While much has happened in the months between the show’s taping and its airing, the actual show airing on March 9, 2012, had an amazing effect on the business.

Says Danny, “The exposure was monumental.”

And not just the exposure. In a 24-hour period after the show aired, Nardos Natural got 1.1 million Website hits, more than it had gotten in the company’s entire time in business prior to that. Hundreds of orders came in during the show, and their Merchant Account briefly shut down their credit card processing function on their Website, suspecting fraud.

After fixing that glitch, the orders kept coming in, as did congratulatory emails, questions, and more.

Advice for Shark Tank Hopefuls

Since the show aired, the Nardo brothers have been inundated with questions from Shark Tank hopefuls. Here are some tips:

  • Show your personality.  For example, when asked to submit a video, the brothers showed their funny sides, including joking and real-life bloopers.  “We didn’t make it slick and professional,” says Kyle.  “We wanted to show them what we were really like, and each of our different personalities.”
  • Fill out forms precisely and follow directions perfectly.  “We made sure we filled out information exactly as it was asked, and submitted items in the exact timeframe,” says Kyle.  “We didn’t want them to have a reason to cut us.”
  • Just do it!  Apply to be on Shark Tank!

What’s Next

The brothers will continue to work even more closely together.

Though they are Philadelphia natives, three of the brothers moved to St. Petersburg, Florida, after Danny graduated from the University of Tampa. K.J., the youngest, moved to St. Petersburg recently to work full-time in the business.

And there’s another exciting venture on the horizon. “Now that we’re all here, we will be working on a pilot for our own reality show,” says Danny.

Is it hard working so closely with family members? “Sure, there are challenges, but the four of us are close.  We really love each other, and always work things out,” notes Kyle.

So with all of these activities, what are the sales projections for the company?

“In the next two years, we’re on track to make $4.8 million in sales,” says Kyle.

Thanks to Shark Tank, the brothers have pending deals with shopping networks and retailers, a calendar, a reality show and more – all while working and living near the beach in Florida. Truly the American dream for the four Mastronardo brothers from Philadelphia.  And one that many of us hope to achieve.

Shark Tank Photo via Shutterstock

21 Comments ▼

Margie Zable Fisher


Margie Zable Fisher Margie Zable Fisher is the President of Zable Fisher Public Relations, helping small businesses connect with clients and potential clients online and offline through Public Relations, Social Media and Marketing. She offers free, award-winning tips at Zable Fisher Public Relations.

21 Reactions

  1. This is great! I’ve always wanted to know what happens after the show and I was surprised how long it was between getting the deal and airing the episode. That window gave them time to get things squared away and be ready to handle the volume (quite fortuitous I would say). Thanks for the update.

  2. Hey Robert,
    It not only allowed my brothers and I to prepare for inventory, but everything from warehouse management, due diligence, to achieving the proper certifications. The experience was amazing!
    Thanks for checking it out!
    Kyle

  3. Congratulations to the Nardo brothers, not only for your win, but for the fact you did it with natural products. Bravo!

  4. Great update on the Mastronardo brothers! Nice to see things are working out very well for them after their Shark Tank experience!

  5. Thanks Marshall! We are just about finished up with responding to emails from airing March 9th! It has been a great ride and Margie did a wonderful job with this article!

    • Kyle – I’ve gotten comments from people I know – and one of the questions I didn’t ask you is a good one: This is taken exactly from someone who emailed me: “Do you know if Kevin, the nasty one, is really like that? ” What are your thoughts? And how about the rest of the folks? Is the tough posturing real, or does it just make for good TV?

  6. Margie- thanks for the great article and the insight about the show. Living in an area that is so into being healthy and sustainable (Marin County, CA) it’s great to see regular people/families pool their talents together to make a great product and succeed! Continued Good Luck to the Mastronardo Brothers!

  7. Like any panel on a reality show, diverse personalities are necessary for making good entertainment. Kevin is a numbers guy and isn’t afraid to shoot down others dreams with harsh remarks (I am sure the camera’s feed into it). Following his track record, Kevin reduces his risk and only is concerned about his ROI. The other four sharks give businesses a chance and make for great success stories.

    A little inspiration for my brothers and I when we created our first moisturizer in our parents kitchen: (When the depressed Florida economy was not offering adequate jobs and we struggled with college loans).

    Dr. Seuss’s first book was rejected by 27 publishers and Seuss considered burning the manuscript.
    Famous Quote: “Be who you are and say what you feel, because those who mind don’t matter and those who matter don’t mind.”

    We could have given up many times, (we were told that we have poor packaging and a name that will never sell) but we keep pushing and are determined to grow Nardo’s Natural and spread the secret to health and beauty.

    Barbara is a visionary and quickly noticed our presence and personalities, that’s why Barbara invested. It is unfortunate that our products were not visually presented during the episode or the fact that the health benefits were not explained. Health is overlooked and sex sells I guess.

    Thanks for all the support, we love being a part of the community and have amazing projects in the works!

  8. Steven Rodriguez

    So very happy for the Nardo Brothers!! I remember those early days of inception and all of your hard work along the way never losing sight of your goal!! Cannot wait to see you all on a reality show :-) Cheers to you and all that you will become!

  9. Amazing Results, Great Work, I am extremely glad Barbara gave you the opportunity you guys needed! Awesome! Excel!

  10. Margie, thanks for following up on these Shark Tank participants. I wonder if Kyle would comment on why they had such a poor ‘conversion rate’ of sales from the huge exposure they got from the airing of the show? I mean “hundreds of sales off of 1.1 million hits is a conversion ratio of .03-.05 an extremely low conversion. This has to be very disappointing to Barbara.

    What has their analysis shown?

    I wish them luck!

  11. Hi Mike,

    We actually received hundreds of orders “Per minute”

    Understanding the opportunity and enduring immediate exposure, my brothers and I were proactive with our online merchant services. Unfortunately, their capacity only allows for 1200 orders per minute. Our global gateway was offline for over a half-hour due to exceeding orders and security purposes. We spent the following week recouping incomplete transactions via phone calls and emails.

    I am sure your next question will be… Why didn’t you prepare and offer backup servers for online transactions?
    The cost is not worth the risk.

    Barbara explained that this is common with businesses that enter the Shark Tank. There is no guarantee that any business will air, even if they are listed in TV Guide.

    Thanks Mike for the support!
    Happy Easter

  12. Kyle,

    Approximately how many videos would you say are submitted? How long was it from the time the video was submitted to the time you found out you would be cast? What percentage of presenters that get filmed at the show actually make it on air? (I’m asking because we were just asked to send in a tape) Thanks and congratulations!

    CJ

    • Hi CJ,
      My company submitted 3 videos (at separate times for when we were asked specific things).
      It will be a few month process before hearing from producers.
      If a producer contacts you, that is a great thing (although you will still have a long road ahead of you).
      I am unsure of the % of presenters that get filmed vs airing.
      My advice when you send your tape:
      Be yourself, give the audition life and impress them. They aren’t solely looking for business, but personality. They want to see if you will be capable of handling the pressure and/or how you will convey your company. So I suggest be yourself!

  13. Well, wish me luck. Last week I applied for ABC’s Shark Tank season 4. You can vote for my company – One Year Auction on http://sharktankzone.com Hopefully I am going to make to the show!

  14. Laurel Charette

    Great Job! Love the fact your product is natural and your easy on the eyes too!

  15. I had the pleasure of meeting Kieth the other night, they are amazing people with a strong drive and desire to rise to the top. A great team and a great product, very exciting!

  16. Just spoke w/ Kyle who gave me some info on the glow serum upgrade. Not only was he helpful, but very informative with the instructions on how to apply it correctly. Upward circular motion, on a clean and dry face. Thanks Kyle! I’ll be writing in next time I order.

  17. Just watching Shark Tank and they did an update, the youngest Nardo brother was tragically killed. So sad.

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