July 5, 2015

Feel What Your Customers Are Feeling

A big-shot called me personally saying his home needed service (looking for some special attention as if he would need it). I was on the road, and I told him with confidence to call our 800 number and tell them you want an appointment (like everyone else). He was very happy with the outcome.

Pretend you are a prospective customer and call your own company for help.

What happened?


How do you feel?




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Larry Janesky

Larry Janesky Larry Janesky is the Author of Think Daily for business people - a collection of daily business tips. He is an award wining author and the founder of a number of successful businesses, most notably Basement Systems and Dr. Energy Saver.

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