August 31, 2014

Feel What Your Customers Are Feeling

A big-shot called me personally saying his home needed service (looking for some special attention as if he would need it). I was on the road, and I told him with confidence to call our 800 number and tell them you want an appointment (like everyone else). He was very happy with the outcome.

Pretend you are a prospective customer and call your own company for help.

What happened?

 

How do you feel?

 

 

 

Comment ▼


More Motivational Tips


Larry Janesky


Larry Janesky Larry Janesky is the Author of Think Daily for business people - a collection of daily business tips. He is an award wining author and the founder of a number of successful businesses, most notably Basement Systems and Dr. Energy Saver.

Leave a Reply

Your email address will not be published. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>



Compare your business to the industry - Try our new tool