There’s no guarantee today that if you have a job you are secure. Keeping the job you have, or being in career transition both require dedicated attention and action. So what are you doing to enhance your customer and career retention? What is your plan and do you have one for career change?
If you are not armed with the weapons, tools and a strategy for professional advancement to compete at today’s level, then you are vulnerable.
There are more job and career opportunities, but the competition and requirements for them are as fierce as they have ever been.
The most successful job candidates are “inventors and solution-finders,” who are relentlessly “entrepreneurial” because they understand that many employers want what you can do and what you can continuously reinvent yourself to do. ~ How to Get a Job, New York Times
One of my very savvy nurse practitioner friends was a sought after professional for 17 years, until one Friday she was called in and politely fired. The practice was sold to a managed group and they were taking the practice in another direction. She wasn’t prepared to job search in today’s career world, even at her level.
She was medically skilled with lots of good connections, but no LinkedIn, social media or updated resume. She also wasn’t up to date on the new online billing, coding and insurance compliance because someone else did it for her.
She used her connections to get another job within two weeks because of her reputation and following, but she had to work longer hours, see more patients, learn new processes and work harder than she had in 10 years. Now she is responsible for all that coding, billing and compliance and was able to add those invaluable and essential skills necessary to function in today’s medical world.
She closed her skill gaps, upped her value that was now expected, and is now prepared for job retention or finding a new job if that scenario presents itself again.
Career transition is a way of life for both those who have a career or job, as well as those who have been downsized or laid off. Additionally, more and more people are deciding what they really want to do, who they want to work for, stepping out and making the case for why they should be hired and making that happen.
Taking your career into your own hands and steering your own career ship in the direction you want it to go is smart, proactive and very effective.
We can’t live on yesterday’s career accomplishments and experiences. Talking about what you did is fine, but talking more about what you are doing is better.
Bolster and Accelerate Your Professional Advancement
Identify Your Skill Gaps and Close Them to Up Your Value
Get some help by hiring a certified coach or career consultant to help you identify and strategically work on this.
Be Job and Career “Search Process” Savvy
Make sure you are proficient in the online search and networking process, especially on LinkedIn. Complete your profile, connect with strategic people, increase your activity and engage with your connections.
Develop a ”Career Retention” Mindset
Be progressive and proactive about learning, expanding and growing beyond where you are, so you are the least likely person they let go and the first one they can’t be without.
Develop Your Own “Personal Customer Service Process”
Have your own dedicated process of how you consistently serve people and demonstrate your value. Your results and how you solve problems can ensure your indispensability.
Get Ramped Up for Fast Paced Change as a Way of Life
Put all the skills in place you need to navigate change now. No moaning or procrastination allowed.
Get on Top of and Just Ahead of Trends and Best Practices
Be as current, relevant and real-time as you can in your industry and field so you are always thought of as an informed, trusted adviser.
Own Your Time With People, Especially in Person
Put the phone away, look people in the eye, be interested in them and learn to chit chat better.
What skill gaps can you close, what added value can you offer and what problems can you solve today?
Success Photo via Shutterstock