September 20, 2014

Why You Should Consider Building Business Credit

building business credit

Building business credit is both highly misunderstood and becoming more and more important all the time for business owners.

Consider this. In the business credit reporting space, there are the big 3 who sell business credit reports, Dun & Bradstreet, Equifax Commercial and Experian Business Credit.  In the first 6 months of 2013, according to Creditera, D & B had 45 million business credit report requests and Equifax Commercial had 35 million. I do not have data on Experian Business Credit.

I have heard some people say that building business credit doesn’t matter. I say, then why are a lot of business credit reports being pulled if business credit doesn’t matter?

According to the 2012 NSBA Small Business Access to Capital Study (PDF), 20% of small business loans are denied due to business credit. The world is changing. I agree that 10 years ago business credit didn’t matter too much. But today, it does clearly matter.

Suppliers pull business credit on manufacturers to know that they pay their bills. Manufacturers pull business credit on suppliers to know they are dependable and reliable. Retailers and distributors often pull business credit to decide if they will issue trade credit to you when you want to purchase their products or services. The business credit report will likely influence the amount of credit granted and also the terms.

Trade Credit is a Common Form of Business Credit

It used to be that Harry’s Plumbing Supply Company would let Joe from Joe The Plumber Inc. take $5,000 worth of plumbing supplies to get his job done over at the local high school. Harry knew Joe was good for it so he issued an invoice, usually with Net 30 terms, and then trusted Joe to get it repaid in “about 30 days.”

That’s a great thing but it’s also not a very “scalable” model. Harry can’t meet everyone and give a handshake deal to them if he wanted to have 10,000 or 100,000 customers.

Enter business credit. Now, places like Dell, Staples and Home Depot, among many others, can pull a business credit report and score. This shows the repayment history and behavior of each company and make a data-driven decision on whether to extend credit to that company or not. It’s not only scalable, but would you rather make your credit decisions with data to support it or do you want to always depend on your hunch? I think I’m pretty good at reading people, but I’ll go with the data option myself.

That may be a simplified version of how business credit works, but it’s only going to continue to grow. In fact, one of the more popular business credit scoring models is the FICO LiquidCredit Score. Fair Isaac Company, where we get the term FICO, has long been the dominant player in the credit scoring and risk assessment space for lenders. With their FICO LiquidCredit Scores they combine data from a variety of sources (including the big 3 business credit bureaus and the personal credit of the business owner applying for the credit) and issue a score to lenders that ranges from 0 to 300.

Still Not Sure About the Importance of Building Business Credit?

Consider this. Starting this year, on Jan. 1, the SBA requires all SBA 7(a) loans of $350,000 and under to use the FICO LiquidCredit reports as part of their loan approval process. Currently, the SBA requires a minimum score of 140 although that number could change and adjust over time.  A Boefly.com analysis of previous years loan data suggests that this new rule requiring the business FICO scores would impact approximately 33,000 loans, based on last years volume.

These have been the “secret scores” being used by lenders for the past several years.  Large banks like PNC Bank, Huntington National Bank, Sovereign Bank and Zions Bank have been using FICO LiquidCredit Scores as have many smaller regjonal banks like Associated Bank, Bank of Idaho and Union Bank of California. Those are only a small number of lenders using the FICO business scores.

The problem has long been that there was no way for a business owner to know how he “ranked” on this “secret score” because the reports were not available at the consumer level.  I can’t go out today and decide to buy my company’s FICO LiquidCredit Score. Fortuntely, that’s about to change.  I expect others to follow, but the first to offer this report to business owners will be Creditera when they make it available early in 2014, according to a recent press release.

Building business credit, a portfolio, should be something that business owners look to do. It can become an asset for your company if you are building your business to sell it. Clearly, if a business has good business credit alone that is attractive and should matter to buyers. I realize that it probably has not been something that has mattered in the past but, again, things have changed as it relates to small business lending and this is an area that should no longer be ignored or neglected.

Additionally, if a business has existing funding or business lines of credit that do not have personal guarantees attached to them, then those are often transferable to new ownership. It is important to note that, in most circumstances, these transferable lines of credit – if you’re a small business owner with revenues under $10 million/year – are normally NOT going to be your “cash” lines of credit since those are normally always going to have Personal Guarantees associated with them. The transferable business lines of credit, if they were properly established, will normally be established lines at places like Staples, Office Depot, Dell Computers, Home Depot or a fuel line of credit at places like Shell, Exxon, etc.

One Last Caution

Beware of some of the sales tactics used by companies and individuals who sell “business credit building” programs and services. I do think this is hard to do without some professional assistance but check out whoever you work with closely. When I started my company, I hired someone to help us build our business credit. We provide working capital to companies and I wanted to have good business credit but I knew enough about business credit that I knew I didn’t want to try it myself.

Many people in the business credit building space “over sell” or exaggerate the benefits. Do your due diligence:

  • See how long they’ve been in business.
  • Check out their Better Business Bureau rating.
  • Look at their website, does it have clear contact information so you know where the business is physically located?
  • Does the owner or leadership team share who they are and perhaps have bio’s on their website?
  • Are they active on social media?

Do business with someone you can trust, who has experience, who is accessible and who isn’t a faceless, nameless person behind a well designed website.

Lastly, consider the alternative of not building business credit. Do you want your business to either have bad business credit or no business credit? It matters now more than ever that you have a good business credit profile and report. Eighty million business credit pulls from two bureaus in just 6 months is not something to ignore.

What impression are you giving people when a manufacturer, a supplier, a distributor, a retailer or a lender looks up your business credit prior to working with you or to decide if they should work with you – and they find nothing? Is that the impression you want to send others about your business and your brand?

Credit Photo via Shutterstock

7 Comments ▼

Tom Gazaway


Tom Gazaway Tom Gazaway is President of Hawkeye Management, a firm that specializes in providing unsecured working capital for small business owners. Through their pre-qualification process and detailed analytics, they match small business owners with lenders who will issue business credit without collateral. Tom also blogs at Business Finance Lounge.

7 Reactions

  1. Saying no to credit cards means you also have to be more scrupulous about holding on to your receipts. You won’t have an end-of-year report documenting your purchases from a credit card issuer. For business owners who make cash purchases, I highly recommend using a mobile scanning app to electronically capture receipts on the go. That way you’ll have a backup if the receipts flutter out of your wallet. To maintain the legal protections of the LLC, you should not use your personal money to pay for business purchases. If you continue to avoid credit cards, make sure you are diligent about using a check or debit card from a business checking account instead — not from your personal accounts.

  2. Thanks Aman, it’s definitely not a good idea to mix personal and business spending. I hear that a lot from successful and experienced business owners but new entreprenueus consistently make the same mistake of not properly separating their personal and business lives (in recipts, with their credit, and sometimes with revenue as well if they are sole props).
    Thanks for sharing your thoughts.

  3. Great article, Tom. You are spot on with how important it is for small businesses to build credit so their business can stand on its own rather than rely on the personal credit of the owner. It’s what helps make that leap from “micro business” (where often there are no employees) to a “small business” where you are really building something sustainable, scalable and even saleable. Thanks for sharing your insights.

  4. Thanks Jenn. You’re right but it also takes time and planning. It’s a great long-term investment in a business and is something you can turn into an asset.

  5. In an economy that is wavering back-and-forth four years after a strong shake creates demand for detailed attention in all our lives, and that includes following the example of lenders and underwriters–as can be seen in Tom’s article in mentioning SBA’s new requirements.

    I have recently taken note of a number of businesses taking advantage of small business owner’s naivety by overcharging for commercial credit building/repair services. Typical cost exist–found after some lengthy internet research, and in discussion with some of those companies–to be between $400, to well beyond $5,000 when a greedy sales person can get away with it.

    Our company has been in business since 2010, providing third-party finance and accounting assistance to small businesses, and we have recently added business credit building services as a free add-on service for our monthly advisory clients.

    Where I differ, to some degree, with Tom is in that I believe that the right person, with the right attitude and discipline could accomplish the building or repair on their own. However, it does take work. We provide a free program for those who’d like to try as well. But, our program existence is shared with the caveat that it is an unforgiving environment to make rookie-like mistakes and guesses when attempting to complete on your own.

    Great write-up Tom! Thank you.

  6. Building your credit rating is essential in modern day finance as more and more businesses at looking at ways to finance their business.

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