October 22, 2014

Do You Mind If I Put You On Hold?

short attention span cartoon

This cartoon came to me on a phone call with a decidedly disinterested customer service rep.

The monotone monosyllabicist monopolized my time for the good part of an hour, much of which I was on hold for while he “consulted with his manager.”

Uh-huh.

More likely, I think, was some Facebook browsing, chatting with co-workers, a coffee refill and maybe a smoke break.

When I did get an answer it wasn’t helpful. But I did get a good cartoon out of it.

4 Comments ▼

Mark Anderson


Mark Anderson Mark Anderson's cartoons appear in publications including Forbes, The Wall Street Journal and Harvard Business Review. His business cartoons are available for licensing at his website, Andertoons.com.

4 Reactions

  1. Yes I mind!

    I’ve had exactly the same thought pop into my mind while sitting on the phone on customer support … I’m thinking, “Did he go on break or something?”

    LOL

  2. It would be fun to be a fly on the wall at one of these places, but probably only for a minute or two… ;)

  3. Wow. A good part of an hour? You’re good. I would have asked to speak to a supervisor or to the so-called manager he claimed to be speaking to.

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