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Retailers Are Striking Gold with Instagram

Posted By Mark O'Neill On March 12, 2014 @ 10:30 am In Retail Trends | 10 Comments

Retailers large and small are striking gold on Instagram [1]. The photo sharing site recently introduced sponsored images [2]. But there is evidence that even businesses using the site for free have been able to generate sales using images of their products.

According to Forbes [3], Instagram is even handily beating Pinterest in terms of user engagement and number of daily users.

It’s interesting how the Web has evolved over the years. In the 1990’s, the place to sell was eBay. Then it was Amazon. Now, it’s a photo sharing site of 150 million users that wasn’t even designed to be an eCommerce platform in the first place. Add in 250 million shared photos [4] a day, Twitter-style hashtags and tags, and you have a platform on which small business owners are making a serious amount of money.

Boutiques like New York City’s Fox and Fawn [5] are using the community to promote their wares. Big Luxury brands like Coach have seen a reported 5 to 7 percent increase in conversion. Add to that a 2 percent increase in the value of the average order from their online store. All of this was the result of simply asking customers to take photos of themselves with their favorite brand apparel.

To give you an idea of how powerful Instagram is for online retailers, at Fox and Fawn, items often sell out within minutes of the picture being posted on Instagram. Customers often keep their credit card number on file with the shop to make the selling process faster.

There’s also the case of Daniel Arnold [6], who had $90 to his name and no way to pay the rent one month. So he went to his Instagram account and told his 28,500 followers that his photos were for sale at $150 a pop. He ended up making $15,000 in one day – and the orders haven’t stopped coming.

Jenna Wortham at the New York Times gives us a personal impression [7] of why Instagram may be so popular for small business owners to showcase their wares:

“Instagram isn’t designed to be an eCommerce site, and that’s part of its appeal to me. Internet giants like Amazon have finely calibrated algorithms that suggest items and services before I even think of them, and they are very useful. But there is something undeniably charming about flicking through photographs that are carefully curated and personally posted by some Instagram sellers, who regularly offer one-of-a-kind treasures.”

Scott Galloway, professor of marketing at New York University’s Stern School of Business put it even more simply [8]:

“We absorb visual information 50 times faster than text. Visuals go right to our heart.”


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URL to article: http://smallbiztrends.com/2014/03/retailers-strike-gold-instagram.html

URLs in this post:

[1] Instagram: http://www.instagram.com

[2] recently introduced sponsored images: http://smallbiztrends.com/2013/11/instagram-ads.html

[3] According to Forbes: http://www.forbes.com/sites/lydiadishman/2014/02/13/instagram-is-shaping-up-to-be-the-worlds-most-powerful-selling-tool/

[4] shared photos: http://www.psfk.com/2013/05/community-shopping-social-networks.html

[5] Fox and Fawn: http://instagram.com/foxandfawn

[6] the case of Daniel Arnold: http://petapixel.com/2014/03/08/photographer-makes-15000-single-day-instagram/

[7] impression: http://bits.blogs.nytimes.com/2014/03/08/on-instagram-a-bazaar-where-you-least-expect-it/

[8] put it even more simply: http://bits.blogs.nytimes.com/2014/02/18/is-instagram-another-path-to-riches-for-facebook/