December 20, 2014

Fleetmatics Puts You In the Driver’s Seat of Your Vehicle Fleet

fleetmatics2

You don’t need a fleet of thousands of trucks or other vehicles to benefit from vehicle management software. A fleet of two or three vehicles for a small plumbing, pest control, HVAC or beverage distribution service can still see the difference.

Software can be used to optimize routes, minimize wear and tear and improve safety with driver behavior reports. And that’s just the beginning.

Fleetmatics Group PLC, says “mobile workforce solutions” can:

  • Reduce idle vehicle time.
  • Lower fuel costs.
  • Limit overtime pay.
  • Eliminate unauthorized vehicle usage.
  • Benchmark against industry performance.
  • Enhance customer service with on-the-fly scheduling and other technology-enhanced elements.
  • Increase productivity by connecting field workers directly to back offices via Fleetmatics’ mobile apps.

Joseph Boyle, Vice President of Customer Experience at Fleetmatics explains:

“Prior to becoming customers, we’d hear many small businesses say ‘I’m not driving my business. My business is driving me.’”

Small Business Trends attended the unveiling of the next generation of Fleetmatics management software recently in New York City.

The software is divided into two types:

  • WORK (to manage employees)
  • REVEAL (to manage vehicles)

vehicle fleet management software

Though the typical fleet size of Fleetmatic’s customers is about 10 to 12 vehicles, the company insists starting small will help your business scale more easily.

Loaded on a handheld device, the WORK app ensures your workers have job details, get every step done, know the prices quoted on a job or delivery, get the proper authorization and electronic signatures from customers, and properly discuss any connected warranties.

Boyle explains:

“In today’s world, you don’t really know whether your employee has documented all those steps. Our automation solves the issue where a field technician hands in a bunch of crumpled papers at the end of the week, only for someone else to then enter the data into one or more disconnected systems for billing, or accounting or other needs.”

Fleetmatics’ REVEAL Timeline enables businesses to see what’s going on with their vehicles at a glance:

vehicle fleet management software

Details provided by the software include: A travel and stop timeline, mapping features showing vehicle location, idling and standing times, maximum speed and average distance traveled. Fleetmatics is Software as a Service and is sold by subscription for about $40 to $45 per month.

Each truck and worker would be a different subscription, either to the WORK or REVEAL version. So total cost would depend on the number of subscriptions your business needs.

Boyle adds:

“This new generation of Fleetmatics software will continually learn from users, which can translate into long-term incremental ROI. You’re able to use the information to move the bar and look for that next place to drive out incremental costs or find incremental revenue opportunities.”

Images: Fleetmatic

10 Comments ▼

Alex Yong


Alex Yong Alex Yong is a staff writer for Small Business Trends and a freelance writer from New York. He focuses on event reporting and other special assignments.

10 Reactions

  1. will this work for food truck operators? Some food truck operators are hesitant to expand their business because they can’t monitor an extra truck.

  2. Excellent question Dominga. Food trucks are a trend that’s here to stay, I feel. :) As for Fleetmatics being fine for food trucks, I don’t remember anything said about them per se, but I was told Fleetmatics has a lot of customers who own less than 3 vehicles. I guess it could be smart because from what I understand, it’s set up to tell a supervisor exact geo coordinates of a second food truck, including exact times, if the driver relocated, etc. I would just speak with Fleetmatics’ experts at the phone number on their website. And look at their testimonials page too. Their customers seem to love them.

  3. I guess this is a must for our business as we facilitate deliveries everyday. It can help us make the delivery service more efficient for all our delivery men.

  4. Hi Aira. And you know what else? If I were a model delivery person/model driver who does things the right way and occasionally go “above and beyond”, I would WELCOME a system like this to prove to the boss that I’m worth keeping!

  5. Alex,

    As a professional driver (formerly Public Transit – PACE in Chicagoland) and now the McHenry School District, I know how critical routing [and TRACKING] software is for a smooth and productive operation.

    To put this kind of power in the hands of a smaller operator — with less than a half dozen vehicles is a HUGE advantage.

  6. We currently have fleematics service on our trucks. Question? What is this Fleetmatics Reveal? What does it do that the regular fleematics does not. Can you let me know.

    Thanks,

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