December 21, 2014

Preparing for Christmas in July: 8 Tips for Online Holiday Sales

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Small Biz Technology

preparing for christmas in july

While most of the U.S. (and many others) is sweltering and not thinking of snow, leaves, Christmas or Hanukkah, small businesses who want to leverage more Holiday sales than last year – need to start preparing now.

One of the most important things you can do is to ensure that your customers can browse and buy from you on their mobile devices.

According to email marketing service Campaigner’s annual Mobile Trends Survey (PDF) of nationwide consumers, promotional emails incite purchases made on mobile devices. The data reveals a 22 percent increase in mobile device purchases as a result of email marketing in 2013 from 2012.

mobile marketing strategy study

[Click image to see full study (PDF)]

“Retailers have a significant opportunity to embrace the growing market for mobile shoppers this holiday season,” said EJ McGowan, General Manager, Campaigner.

“The results from our 2014 Mobile Trends Survey indicated that while consumers are more interactive with mobile content and purchasing, marketers are still providing a lackluster mobile experience. In particular, the survey revealed that some consumers feel content is not personalized, underscoring the importance of relevant content to increase sales and effectively engage with consumers.”

Here’s a few things you must do to get your online experience ready for customers:

Clean Your Lists

Clean your marketing lists. Make sure you have the right contact information for all your customers and prospects.

Brainstorm

Brainstorm with your marketing team on what marketing campaigns you should do to attract the right prospects to your website. If you don’t have a marketing professional to work with – hire one to assist – or at least to help you with ideas, if not for the actual execution.

Gather Tools to Help

Consider tools to help you with your marketing – Infusionsoft (automated marketing campaigns), Reach Local (online advertising platform), CBS Local’s Audio Ad Center (local advertising – including radio) and more. See my ultimate guide to small business marketing here.

Make Updates

Update your website. Work with a local expert to ensure the navigation of your website is well designed and easy to navigate. Make sure your website is fast – customers will not tolerate slow websites. Check out 10 website musts for help.

Segment Your Lists

Segment your marketing lists. Do you know who, on your customer list, is male? Older? In Texas? In Oregon? Do you have a way to market different messages to your lists, based on who they are and how they buy?

Partner With Others

Partnerships can be important. Do you know complimentary businesses you can consider joint marketing campaigns with?

Tap Into Your Loyal Customers

Focus on your loyal customers. Yes, spend time getting new customers. But spend more time on the customers who already buy from you. Create campaigns to get them to buy more and to get them to refer more business to you.

Address Security

A Security audit is important. Ensure that your network access points, eCommerce transactions, etc. are all secure. Work with a security expert if need be.

Snowman Photo via Shutterstock, Image: Campaigner Study

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Small Biz Technology


Small Biz Technology SmallBizTechnology.com is part of the Small Business Trends Publisher Channel, and is all about helping “regular” small business owners – those who are not technically savvy – know what technology they need to boost productivity, save time, save money, increase revenue and boost customer service in their business.

4 Reactions

  1. It’s time to prepare as early as now. Come ‘ber’ months, most of the businesses who want to cash in on the Christmas rush will release their promos. If you start early, you may end up getting a considerable slice of the cake – if you know what I mean.

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