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	<title>Small Business Trends &#187; Matthew Bellows</title>
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		<title>9 Steps to Close Your Startup Sales Deals</title>
		<link>http://smallbiztrends.com/2012/10/9-steps-to-close-startup-sales-deals.html?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=9-steps-to-close-startup-sales-deals</link>
		<comments>http://smallbiztrends.com/2012/10/9-steps-to-close-startup-sales-deals.html#comments</comments>
		<pubDate>Wed, 03 Oct 2012 15:00:10 +0000</pubDate>
		<dc:creator>Matthew Bellows</dc:creator>
				<category><![CDATA[Sales]]></category>

		<guid isPermaLink="false">http://smallbiztrends.com/?p=164165</guid>
		<description><![CDATA[<p><p>Selling a brand new product or service is tough. And a startup selling to big companies is one of the hardest jobs around. Your product is still being built. Your team is still gelling—or coming apart—or both. You can’t afford marketing support and you have few (if any) customer references. You&#8217;ve got only a few bucks in the bank. And, worst of all, you aren&#8217;t at all sure how well the rest of the team is going to execute once Read More</p></p><p>The post <a href="http://smallbiztrends.com/2012/10/9-steps-to-close-startup-sales-deals.html">9 Steps to Close Your Startup Sales Deals</a> appeared first on <a href="http://smallbiztrends.com">Small Business Trends</a>.</p>]]></description>
				<content:encoded><![CDATA[<p>Selling a brand new product or service is tough. And a startup selling to big companies is one of the hardest jobs around. Your product is still being built. Your team is still gelling—or coming apart—or both. You can’t afford marketing support and you have few (if any) customer references. You&#8217;ve got only a few bucks in the bank. And, worst of all, you aren&#8217;t at all sure how well the rest of the team is going to execute once you actually close a deal.</p>
<p style="text-align: center;"><img class="aligncenter size-full wp-image-164693" style="margin-top: 20px; margin-bottom: 20px;" title="Close Your Startup Deals" src="http://smallbiztrends.com/wp-content/uploads/2012/10/high-five.jpg" alt="high five" width="545" height="363" /></p>
<p>To give you a hand, below are 9 tips for startup salespeople:</p>
<p><strong>1. Prequalify and Target Your Opportunities</strong></p>
<p>Start with five companies to focus on. Too many options is confusing and leads your team to chase its tail. Once you&#8217;ve made some progress with those five, you can expand your search—hopefully with positive feedback from them. There’s no need to rush.</p>
<p><strong>2. Treat Your Network As a Precious Resource—Be Selective</strong></p>
<p>Since you don&#8217;t know how the rest of your startup team is going to perform yet, save your big contacts and the full power of your network until you know everyone on-board is up for the challenge.</p>
<p><strong>3. Take the Plunge with Cold Calling</strong></p>
<p>There is no single better way to hone your pitch than cold calling. Don&#8217;t be that LinkedIn spammer who always needs introductions. Do 10 cold calls a day to companies outside your target list. That way you may land a client you may not have initially intended upon—and you&#8217;ll be ready when the boss of your top target picks up the phone.</p>
<p><strong>4. Respond Instantly</strong></p>
<p>You must address any indication of interest, curiosity, or objection right away. I mean employ a drop-everything-now sense of urgency. Nothing is more important than that inbound email from someone on your list.</p>
<p><strong>5. Qualify Constantly and Find an Inside Evangelist</strong></p>
<p>Don&#8217;t waste time on small deals, one-offs, partnerships, or anything outside the “win-win” column. Relentlessly go after the biggest companies that can pay you this year. If they respond slowly, move on. Time is your enemy. One way to close the gap is to enlist the help of an insider who already knows and loves your product. This person will push on the inside so you don’t have to—and give you the all-important inside track to key decision makers.</p>
<p><strong>6. Don&#8217;t Push, You Already Have a Brand Ambassador</strong></p>
<p>Desperation gives off a stench that repels big companies. When the other side hesitates be the first to say, &#8220;I&#8217;m not sure you guys are ready for this. Let me come back when we have made more progress.&#8221; Your contacts will always remember you for giving them some breathing room.</p>
<p><strong>7. Relentlessly Prepare for Meetings so You Don’t Rely on Your Slides</strong></p>
<p>You must know why the potential customer is willing to take a risk on you and your company before the meeting starts. Come up with three reasons why you’re the right choice and run them by your in-house champion the week before and ask for feedback, especially objections. Polish your answers to those objections like a sword before a duel. Now that you’re in the conference room, don’t read off your slides, just use them as a backdrop. Discuss the product, how it will help solve the client’s pain, your passion for this issue—even run a demo. Anything but mindlessly clicking through the slides.</p>
<p><strong>8. A Quick No Is Better Than…</strong></p>
<p>It hurts. It stings. There&#8217;s nothing good about getting rejected on a deal except for taking too long to get rejected. Respect the folks who decide quickly, and make a note to come back to them with the next version.</p>
<p><strong>9. It’s Not a Done Deal Until the Money’s in the Bank</strong></p>
<p>The only thing worse than being told &#8220;no&#8221; is having a &#8220;yes&#8221; fall apart. Unexpected and unusual things happen in corporations, and you&#8217;ll never really know what&#8217;s going on. Keep driving and stay in touch until a deal is 100 percent complete.</p>
<p>After the check’s cleared and the client’s happy, you’re still not done. You have to make sure the rest of your team delivers on what you just sold. You&#8217;ve got to do it all again with other clients.</p>
<p>And after your huge success, your quota will likely go up next quarter. But before you dive back into the work, take a moment and celebrate the big win with the people who helped you make it happen. Those moments can be as sweet as getting your bonus check.</p>
<p><small><em><a href="http://www.shutterstock.com/pic-7155274/stock-photo-high-five-teamwork-and-team-spirit-multi-ethnic-pile-of-hands-in-the-air.html" target="_blank">Closing A Deal</a> Photo via Shutterstock</em></small></p>
<p>The post <a href="http://smallbiztrends.com/2012/10/9-steps-to-close-startup-sales-deals.html">9 Steps to Close Your Startup Sales Deals</a> appeared first on <a href="http://smallbiztrends.com">Small Business Trends</a>.</p>]]></content:encoded>
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		<slash:comments>4</slash:comments>
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		<title>Email Tips To Help Close A Deal</title>
		<link>http://smallbiztrends.com/2012/07/email-tips-close-a-deal.html?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=email-tips-close-a-deal</link>
		<comments>http://smallbiztrends.com/2012/07/email-tips-close-a-deal.html#comments</comments>
		<pubDate>Sun, 01 Jul 2012 18:00:49 +0000</pubDate>
		<dc:creator>Matthew Bellows</dc:creator>
				<category><![CDATA[Sales]]></category>

		<guid isPermaLink="false">http://smallbiztrends.com/?p=156622</guid>
		<description><![CDATA[<p><p>When it comes to converting a warm lead to a done deal, email is a crucial tool. While there are plenty of technology tools for salespeople to use &#8211; mobile apps, Twitter, LinkedIn and so on &#8211; email remains the most effective way to maintain and build a personal dialog with prospects.</p>
<p style="text-align: center;"><img class="aligncenter size-full wp-image-156638" style="margin-top: 20px; margin-bottom: 20px;" title="Close a Deal" src="http://smallbiztrends.com/wp-content/uploads/2012/06/online-sale.jpg" alt="close a deal" width="545" height="341" /></p>
<p>It’s an ideal channel for sending a very personal message, without length requirements, that can be forwarded, tracked, and measured for effectiveness. And it’s a great platform for Read More</p></p><p>The post <a href="http://smallbiztrends.com/2012/07/email-tips-close-a-deal.html">Email Tips To Help Close A Deal</a> appeared first on <a href="http://smallbiztrends.com">Small Business Trends</a>.</p>]]></description>
				<content:encoded><![CDATA[<p>When it comes to converting a warm lead to a done deal, email is a crucial tool. While there are plenty of technology tools for salespeople to use &#8211; mobile apps, Twitter, LinkedIn and so on &#8211; email remains the most effective way to maintain and build a personal dialog with prospects.</p>
<p style="text-align: center;"><img class="aligncenter size-full wp-image-156638" style="margin-top: 20px; margin-bottom: 20px;" title="Close a Deal" src="http://smallbiztrends.com/wp-content/uploads/2012/06/online-sale.jpg" alt="close a deal" width="545" height="341" /></p>
<p>It’s an ideal channel for sending a very personal message, without length requirements, that can be forwarded, tracked, and measured for effectiveness. And it’s a great platform for building a long-term, ongoing relationship; something all salespeople know is critical for closing deals.</p>
<p>Here are some best practices to keep a conversation going using email &#8211; and how to get your message noticed to close that important sale:</p>
<p><strong>1.)  Be personal and relevant.</strong> From sending the very first email to each ongoing message to your prospect, every email must be personal and show that you’ve done your homework. The days of the generic email blast are gone.  You need to stand above the dozens of irrelevant emails your contacts are receiving on a daily basis that head right to their delete folder.</p>
<p>Think about how you can impact your prospect’s life.  What kernel of information, what research, what industry news is going to matter to them and make their job easier, and demonstrate that you’ve thought about an issue from their perspective.</p>
<p><strong>2.)  Never “just check in.”</strong> When you follow-up with your prospect via email you should never just be “checking in.” First of all, you are too busy to have time to “just check in.” Second of all, it does not bring any value to your prospect. Each and every point of contact should offer some new data point and bring more value to your prospect.  It should not appear as if you’re just following up to make your number.</p>
<p>Ask for their feedback or commentary to the information, or their thoughts or experience on the issue so you can initiate a response and keep that dialog going.</p>
<p><strong>3.)  Fridays and weekends are still prime time.  </strong>In this age of mobile devices, when people are reading email 24/7, it turns out that Monday through Friday, 9-5 isn’t necessarily the best time to have your email read. Earlier this year, my company released the results of an email study we did to give salespeople advice on ways to increase open email rates. Turns out that email open rates are slightly higher over the weekend.</p>
<p>So saving emails for the end of the week may be the best way to actually catch the attention of your busy prospect.</p>
<p><strong>4.)  As they say, timing is everything.</strong>  You need to be immediately responsive when you get a reply. That sounds obvious, but it’s always surprising to me how long some emails will sit in a salesperson’s inbox before he or she responds to it. If you get a message from your prospect you need to reply right away, while you’re at the top of their mind. If you’re on the road, or in the middle of pressing deadlines, you can and should still respond.</p>
<p>Let them know, for example, that you are traveling or in a meeting, and that you will get back to them this evening with a more thoughtful reply to their question. With Blackberrys, iPhones, Droids, and iPads, and WiFi just about everywhere you go, clients and prospects expect very quick responses on email. Don’t worry about seeming too available, this is the message you want your prospect to have, that you are easily reachable and responsive to all of their questions and needs.</p>
<p><strong>5.)  You can go above, but don’t go around.</strong> I often get asked, is it ok to cc the person’s manager, if I don’t get a reply from my point of contact, especially if I’ve met that person. This is a tricky subject, but my response is generally yes. This is an ok thing to do, but keep your point of contact copied and never throw him or her under the bus. In other words don’t say, “Jim isn’t getting back to me, so I wanted to get in touch with you.”</p>
<p>Instead say, “Hi Tom, I know you were also interested in XXX, so I wanted to send you this new research that my company just published. I hope you and Jim both find it interesting.”  Ask for their feedback and suggest next steps of setting up a call that week to show them the latest version of your product, or meeting up at a conference you are all attending.</p>
<p><strong>6.)  Silence is death.</strong> So, what do you do when you don’t hear back….at all. How many times is ok to keep emailing a contact with interesting tidbits of information? I say about 5-6 times, assuming that each email you’ve sent is relevant, personal and adds value as mentioned above.</p>
<p>After the last email with no response, I advise one more message with the very short subject line entitled, “Too busy or not interested?” Perhaps they just haven’t had time to respond, and you’re giving them one last chance with a very brief message to get back to you. Another option is to try switching channels &#8212; go to voice, go to social media, try setting up an in-person visit. If your contact really isn’t an email person, maybe they will be more responsive on a different medium.</p>
<p>When it comes to sales today, I always remind people that they should have a long-term vision. They can’t only be focused on hitting their numbers, and closing short-term sales. If salespeople want ongoing business, referrals to new business, and cross-selling opportunities, it’s all about the bigger picture and developing a deeper relationship.</p>
<p>Email is one of the most effective tools for staying in touch with prospects, and continuing to send out personal, relevant, and useful information.  Keep in mind the email etiquette and mechanics mentioned above to ensure your email will stand out and support your efforts to build that longterm relationship.</p>
<p><small><em><a href="http://www.shutterstock.com/pic-81622726/stock-photo-businessmen-shake-hands-from-two-lcd-monitors.html" target="_blank">Close a Sale</a> Photo via Shutterstock</em></small></p>
<p>The post <a href="http://smallbiztrends.com/2012/07/email-tips-close-a-deal.html">Email Tips To Help Close A Deal</a> appeared first on <a href="http://smallbiztrends.com">Small Business Trends</a>.</p>]]></content:encoded>
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