My passion is small business and the operations’ excellence required to deliver a product that creates word-of-mouth, customer referrals and instills pride in those whose passion created it.
For 7 years I was CEO of Conference Calls Unlimited. During that time the company’s revenues grew 80% while retail prices industry-wide fell by 70%. Cash flows remained positive and the company remained free of debt. All this was accomplished by a relentless focus on delivering a service that reflected everyone’s pride, passion and integrity.
My main blog is http://zanesafrit.typepad.com. (The name reflects impatience and lack of creativity, not vanity.)
I blog about Business Life at John Jantsch’s Duct Tape Marketing Blog Channel.
Dawn’s my wife and LOML (love of my life); Auggie’s our dog; Kip and Fig (short for Figaro) are our two cats. We live in Iowa. Sometimes that’s a good thing.