Edward DeLisle discusses with Small Business Trends the impact of key rules changes within the Small Business Administration and its effect on contracting.
Be sure to check out 41 Thought Leaders. This visual presentation contains quotes distilled from the interviews, from leaders such as Gail Goodman (CEO of Constant Contact), Terry Jones (Founder of Travelocity), Sandy Carter (VP of Social Business, IBM), Cindy Bates (VP of SMB, MIcrosoft), and Jon Ferrara (Founder of Nimble).
Facebook's Ciara Viehweg discusses the increasing popularity of video on the social media site and just how many videos small businesses are posting there.Apr 29, 2016 402 Shares
Fashion entrepreneur Alissa Chapman discusses the impact and importance of Periscope on her business and why she's decided to share her business's journey in a livestreaming format.Apr 17, 2016 290 Shares
Lindsay Bayuk of PureChat discusses the oncoming stream of chat bots designed to present a human-like interaction with real visitors to your site and how chatting with your customers person-to-person can boost sales and brand interest.Apr 15, 2016 528 Shares
Wilson Raj of SAS discusses the concerns that Millennials have about the data they're sharing with companies and what they're expectations are for the future.Apr 8, 2016 223 Shares
Chad Kutting of Salesforce IQ CRM discusses the importance of intel for small businesses building customer relationships and why your salespeople should be using CRM.Apr 1, 2016 531 Shares
Ryan Steinolfson, better known as Periscope Ryan, discusses the importance of live streaming today and what it could hold for the future.Mar 27, 2016 753 Shares
Ryan Keeton, the co-founder of Carvana, talks about how Amazon helped inspire how his company sells used cars in this week's One-on-One Interview.Mar 11, 2016 289 Shares
Lisa Abbott of Genesys discusses the importance of customer service and how important an "omni-channel" customer engagement center is for small businesses.Feb 26, 2016 403 Shares
Jay Baer discusses the approach small businesses need to take toward customer service. And how can more customer complaints actually be a good thing for your small business?Feb 19, 2016 284 Shares
Live streaming is a booming trend right now. But it's not always appropriate or advantageous to live stream an event for your small business. Where's the line? Three experts in the fashion industry offer some advice.Feb 14, 2016 296 Shares
Monique Johnson, the CEO and founder of Ehm Ooo Media, discusses the importance of live streaming video for small businesses and how they can use the technology to reach a bigger audience.Feb 12, 2016 236 Shares