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Chad Kutting of Salesforce IQ CRM discusses the importance of intel for small businesses building customer relationships and why your salespeople should be using CRM.
Be sure to check out 41 Thought Leaders. This visual presentation contains quotes distilled from the interviews, from leaders such as Gail Goodman (CEO of Constant Contact), Terry Jones (Founder of Travelocity), Sandy Carter (VP of Social Business, IBM), Cindy Bates (VP of SMB, MIcrosoft), and Jon Ferrara (Founder of Nimble).
Chad Kutting of Salesforce IQ CRM discusses the importance of intel for small businesses building customer relationships and why your salespeople should be using CRM.Apr 1, 2016 517 Shares
Ryan Steinolfson, better known as Periscope Ryan, discusses the importance of live streaming today and what it could hold for the future.Mar 27, 2016 765 Shares
Ryan Keeton, the co-founder of Carvana, talks about how Amazon helped inspire how his company sells used cars in this week's One-on-One Interview.Mar 11, 2016 290 Shares
Lisa Abbott of Genesys discusses the importance of customer service and how important an "omni-channel" customer engagement center is for small businesses.Feb 26, 2016 400 Shares
Jay Baer discusses the approach small businesses need to take toward customer service. And how can more customer complaints actually be a good thing for your small business?Feb 19, 2016 283 Shares
Live streaming is a booming trend right now. But it's not always appropriate or advantageous to live stream an event for your small business. Where's the line? Three experts in the fashion industry offer some advice.Feb 14, 2016 287 Shares
Monique Johnson, the CEO and founder of Ehm Ooo Media, discusses the importance of live streaming video for small businesses and how they can use the technology to reach a bigger audience.Feb 12, 2016 230 Shares
Timo Rein, the president and co-founder at Pipedrive, discusses results of new data that shows Americans aren't the best sales closers. In fact, we're not even on the podium. Who is and why aren't we?Feb 5, 2016 202 Shares
Shawn Thomas talks about selling his company for multiple millions of dollars, becoming an angel investor in startups, and how he's sharing his business experience with others.Jan 31, 2016 411 Shares
Adobe Target's Drew Burns discusses the need for small businesses to get very specific data from potential customers to get the right content to them.Jan 29, 2016 249 Shares
Owler's Jim Fowler talks about the past, present, and future of crowd sourcing and technology's impact on it.Jan 22, 2016 355 Shares
Kira Wampler of Lyft discusses how she approaches marketing and her role with the company. Plus, she tells how she tries to communicate with as many people as possible.Jan 15, 2016 570 Shares
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