
Another week brings some more troubling news for small business owners and the state of their Google Local Business listings. There are two somewhat concerning stories that have sprung up as of late that you should be aware of. If only so you can make sure you haven’t been…

Though sometimes it may feel like it, it’s not ALL Google, ALL the time in the land of search. There are other search engines that your customers sometimes use to find you. Engines like Yahoo. Or Bing.
Well, earlier this week Yahoo made it easier for searchers to find local businesses by…

Personal branding is not a new concept, but it’s something small business owners and marketers have to pay attention to now and certainly through 2010. Your brand is your clear differentiator and your competitive advantage. It’s also the first impression you have with potential…

Earlier this year we partnered with research firm Hurwitz & Associates on an online survey of small businesses with 1 to 20 employees. (You may remember taking the survey here on this site, back in July.)
The survey was about marketing. I wrote about the first part of the report last month. …

Welcome! We’re in the midst of the holiday season. That means the time to get those email newsletters out and into the inboxes of your customers is NOW. But before you hit “send” on that email marketing campaign, take a quick look at the recommendations below to make sure…

Email marketing is one of the dominant ways that a small business reaches out to customers and prospects. Email marketing is about relationships — and successful relationship marketing involves a lot more thought than simply firing off a newsletter via email.
According to…

So, probably by now, you have a website, getting a bunch of traffic to it and you’re implementing some tweaks to your site along the way. And yet you’ve got this nagging feeling that you’re not making the most of your website traffic.
Despite the many tools out there, I find that…

Let me tell this to you straight: most journalists will never write about your company or product.
Why not? You are not newsworthy! When I say newsworthy, I mean something new in your business that someone besides you (and your team) cares about.
So you know what I recommend? Coming up with a great…

One of the neat things about being a small business owner is how creative you can be in your marketing efforts. Earlier this week, local search expert Chris Silver Smith shared yet another long tail search opportunity for SMB owners using Google Custom Maps to try and attract new eyeballs. And…