
How often have you entered a store. . .
And observed two clerks continue to chat instead of turning to smile at you?
To find that the order you called in the day before is not at the counter, ready for your quick pick-up and payment, because the clerk said she “got busy with other…

Scottsdale, Ariz. (PRESS RELEASE – March 23, 2009) – Sage North America today announced “Sage SalesLogix Today,” a new rapidly-deployable CRM offering for small businesses. Sage SalesLogix Today is a specially configured Sage SalesLogix system on an intelligent server from…

The year 2008 is turning out to be a tough one for small florist businesses. Sales are down nearly 15%.
The average florist is losing money this year, with average net profit margins of -3.27% in 2008.
Florists are not the only ones hurting.
Sageworks Inc., which provides an analysis platform…

While online retail will not be immune to economic challenges this holiday season, Forrester Research projects that overall online holiday spend will reach a “healthy” $44 billion in 2008. What’s more, Forrester estimates that one in four consumers expect to spend more online…

Here in the United States there’s a vibrant industry of small, independently-owned garden centers and nurseries. Usually they are family businesses.
Consumers shop at the big box retail stores when looking for mulch or basic annuals like marigolds. But if you’re an avid gardener or…

“There are currently 5,580 7-Eleven franchises in the U.S. and 25,062 abroad. In fact, a new 7-Eleven opens somewhere in the world about every four and a half hours,” according to Joseph Depinto, who is the CEO of 7-Eleven, as reported in Entrepreneur magazine (which also ranked…

Here’s a quick update on the New York affiliate tax issue (see Sliding down the Internet Tax Slippery Slope for background).
If you recall, the state of New York is reaching its long arm out and is requiring out-of-state merchants to collect and remit sales tax, effective June 1, 2008. If…

Supermarkets in the future will be very different from the way we know them today.
Modern technology has allowed us to re-invent the way we shop and pay for our groceries and daily essentials. Here are some highlights to pique your imagination:
At Price Chopper’s Burlington store, checkout…

Back in April I wrote about the explosion in using widgets to add functionality and interactivity to Web pages (Widgets Reproducing Like Rabbits in 2007).
Widgets are part of a bigger trend: the cut and paste Web. Instead of content being tied to one particular Web page, content is…