Could Thanksgiving supplant Cyber Monday as the next biggest shopping day to Black Friday? New data from Kenshoo suggests that could be happening based on this year's early shopping numbers.
Proposed changes to food labeling laws may make things clearer for consumers wanting to know what's in their food but they'll mean higher costs for small businesses in the food industry.
Of all the times for PayPal to experience technical problems, it did. As the busy holiday shopping season commenced, the payment platform had two spots of down time.
Are you finding it challenging to get customers into your store, not to mention keep them there? These creative retail ideas will boost customer experience - and sales.
The holiday season is a great time for small businesses to boost their annual sales figures by offering deals to shoppers looking for gifts for friends and families. But it's also a great time to target shoppers looking for deals for themselves, too.
Online reviews of products can impact sales drastically but it's important for business owners and consumers to understand some of the motivations behind both positive and negative reviews and what to do about them.
Deals abound at the end of this week as merchants and shops begin preparations for Black Friday, Small Business Saturday, and Cyber Monday sales to start the holiday shopping season.
Whether you're creating an eCommerce site as a new venture or an expansion of an existing business, this article should help. In it, eCommerce veteran Steve Chou gives you the benefit of his experience when building your first online store.
One of your potential customers has abandoned a shopping cart on your eCommerce site with items in it. Here's how to reach out to that customer to hopefully close the deal.
Those Black Friday rushes to stores might be a little more subdued than usual this year. New research suggests nearly half of all holiday shopping will happen online.
If you've noticed an increase in frustration from customers who contact your call center for help, you'e not alone. Research suggests frustration felt by customers contacting call centers is increasing. But it may not be the call center experience alone that's responsible.
The online retail giant is no stranger to helping small merchants with payment processing. Now Amazon brings its payment solution to mobile. What new possibilities could this option hold for your business?