Customers have spoken. A new survey reveals what they believe makes for a great customer experience and what could end up in bad reviews on your customer service for your company.
Your website should be more than just a place to showcase your products and business. It should also serve as a place to interact with your customers and curious shoppers. Check out these 5 easy-to-implement features to your site that boost customer engagement.
It seems all the concern these days is maintaining or even just creating an ecommerce site for your small business. Don't forget your brick-and-mortar store, though. Here are 5 things you can do to keep your physical store looking fresh.
Costco is believed to be on the verge of a major expansion of its Costco Business Centers. These shops -- including the dozen or so already open -- are targeting small businesses, specifically, as their main customers.
Consumer use of digital wallets like Apple Pay, Samsung Pay, Android Pay, and the like, is on the rise. Is this a signal that your small business should start accepting these forms of payment?
Numbers from Bing Ads and Accenture show that almost half of American vehicle shoppers are getting information about their final two choices before they buy from online sources. So, if you're running any type of auto dealership, it may be time to invest in your online presence.
New figures from Hiscox shows that online fine art sales are booming. In 2014, there were more than $2.5 billion in online art sales conducted. That's a big jump over the previous year. What does the future hold for online art sales?
Pop-up shops have really worked to help some big and small brands increase exposure and reach audiences they otherwise wouldn't encounter. How do you know if a pop-up shop is right for your business and how do you go about opening one?
Sonar -- a company that gives small businesses the ability to use SMS messages to connect with shoppers -- has joined with Shopify to give its clients the ability to expand SMS messaging capabilities with their customers.
Every retail small business is looking for more sales. That's obvious. Having these 5 essential tools at the ready can help you attract and keep track of more business.
Is your business ready to accept Apple Pay? Check out this primer on the basics of the mobile payment platform and how they would apply to your business.