Small businesses could be letting a lot of business slip away because their online payment forms are confusing, too long, or too intrusive. Cart abandonment can be prevented, though. And Vebology has compiled a list of tips to improve your ecommerce checkout experience.
Small businesses that sell beer to consumers are starting to lose out to big box retailers that can offer the same products for cheaper prices. In New York, small businesses are trying to fight back.
Selling to your customers just about anywhere they are online is getting easier. A new offering from PayPal is the latest that lets you stick product descriptions and, more importantly, Buy buttons anywhere, from blog posts to individual emails.
Retail is an ever-changing game. And to stay near the top, you have to be willing to keep up with the latest trends. Here's what's likely to be big next in retail.
It once seemed implausible but things are going swimmingly at ebay and the company is in a fight to stay competitive in a growing ecommerce pool. But it is determined to transform itself into a major player once again ... even challenging Amazon in ecommerce growth.
This Valentine's Day, a whopping $670 million will be spent on flowers for lovers and the like. And at the end of those transactions will be a lot of small businesses but staying on top requires keeping with trends in the industry.
The owner of the Iron Horse NYC self-proclaimed dive bar appears to have come out on top after a recent kerfuffle with an unhappy Yelper. His story shows how small businesses can look good in the face of a bad review.
A lot of big retailers have special buying and membership programs -- even special sites -- exclusively for business owners. Check out this list of retailers you may not have been aware had these programs.
Retailers are likely aware that there is a rise in the number of returned purchases. And that figure is only going to grow with more merchants and more shoppers worldwide. Are you aware that having a lenient return policy may actually help boost your small business's sales?
If you're running a retail clothing shop or any business that requires the use of changing rooms, pay attention to the small details. Keeping these rooms updated, clean and welcoming is a good way to keep your customers coming back.
To be the best, sometimes it's best to do what the best do. That's especially true for customer service. And what does a new study reveal to be the key behind one of the best-rated companies in customer service? It's customer service speed.
Comparison apps available to mobile-ready shoppers allow them to look at items in your store and find it cheaper online. How do you beat the app and get a potential online shopper to just buy it while they're checking it out in your store?