Small Business Advice

 

Top 10 Ways to Save Your Online Reputation in 2009

Have you ever thought about how your customer service can affect search results for your business? Before the Internet you could make a customer really mad and they couldn’t do much about it. They could tell everyone they know not to go to that business, but eventually their anger would pass…

 

 

A Dirt-Simple System for Qualifying Sales Prospects

It is easy to fall into the habit of believing that everyone is a potential client. Some business owners will even say that they want to obtain ALL of the business out there … that everyone is a prospective client. This is a dangerous mindset. Business growth isn’t about selling to…

The Ultimate Small Business Twitter List

Twitter, which allows you to broadcast text messages up to 140 characters in length, is fast becoming the place where a lot of information is being shared online. I’m finding it to be an excellent source of information by, about and for small businesses. So I set out to create a list of the…

Ever Want to Ask My Advice? Here’s Your Chance

Join me — and 12 other talented women — for Business Advice Day tomorrow, January 20, 2009. We’ll be offering advice and you don’t have to pay a thing. Just show up at the forum and ask away. We’ve got dedicated times and topics. My time is 10:30 AM Eastern time (same…

4 Overlooked Strategies to Grow Your Service Business

No doubt, the economic climate for small business owners is tense and tight these days. That guaranteed income from yesterday is a hit or miss crap shoot today. On top of that, every time you turn around there is a new competitor springing up in your area, vying for the customers you worked so…

Paradox: Stay the Course or Bail

I’ve posted before on the paradox of planning, meaning that sometimes you need to stick to the plan, and sometimes you need to revise. And leadership, and management, is knowing how to tell which situation is which. There are no formulas for that. Some things are always case by case, no…

Top 10 Resolutions for a More Profitable 2009

Loss of jobs. Difficulty maintaining our standard of living. We’re in a worldwide global recession. We’ve seen financial markets collapse, mortgage lenders go under, home loss through foreclosures, extreme bailout packages, and growing unemployment. While it’s true that the…

A Planner’s 3 Rules on Resolutions

In 30-some years of professional business planning, I’ve developed a few theories on what works and what doesn’t when it comes to trying to get something done. Usually I’m talking about business planning, and how to make plans into actions, how to make it planning as a long-term…

Differentiate Or Die In A Downturn

It wasn’t so hard to skate by when all ships were buoyed, when everyone was flush with cash. You didn’t have to work so hard to show you were the best. Or at least better than others. You just had to be good enough to take a big enough piece of the pie to get by. Not any more (though,…

Do You Hear That Banging?

It’s opportunity and if you’re a small business owner it’s at your door. Folks, this is really the time for small business to seize the day and shine! While all of the big, major companies are chasing their tails and trying to figure out what to do, business is still going…

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