Small Business Operations

lessonly Says It Can Train Your Customer Service Team

Proper training could help you retain employees, says, the company behind an app of the same name. The app allows you to simply create online lessons and training guides for your team.

keurig CEO

Keurig CEO Regrets Big Mistake Made with the 2.0 Brewer

Keurig will introduce the My K Cup for its Keurig 2.0 brew station later this year. The move is in response to consumer backlash because the new machines don't accept third-party cups or older My K Cups.