Sales

TrendSpottr Joins With Salesforce to Offer Predictive Analytics

By Annie Pilon - Oct 28, 2012 - 1 Comment

TrendSpottr, a predictive analytics service that curates and identifies relevant trends, announced a partnership with Salesforce this week, meaning that any businesses using Salesforce will now have access to the analytics tools of TrendSpottr. Trendspottr’s product can help businesses find … Read More

PayPal Improves Credit Offerings for Small Retailers

By Annie Pilon - Oct 24, 2012 - 8 Comments

With the holiday season approaching, many consumers will be searching online stores for great deals, but small merchants can’t always offer the same deals and payment options that large retailers can. But that’s why PayPal has been working to create an easy solution for these small … Read More

Converting Community and Customers into Reliable Referrals

By Deborah Shane - Oct 19, 2012 - 6 Comments

Finding new customers for any business, big or small, is the lifeblood of its success and sustainability. Without new business and making new sales there is no way a business can endure. As important as that is and has always been, the retention of existing customers and mining those … Read More

Are You Giving Your Clients The Right Kind of Unforgettable Experience?

By Jamillah Warner - Oct 18, 2012 - 3 Comments

It’s funny how the memory works. In Some Interesting Facts About Memory at Dumex.com, Dr.Yip Swe Chooi says, “We remember things by association. Each piece of information is linked to other information in some way or another. The more you know about a particular topic the easier it is to … Read More

Reaching Out To Departed Customers For Recovery

By Jeanne Bliss - Oct 10, 2012 - 10 Comments

Every business has customers who have departed. There are a variety of reasons that prompt departure. How you react to the departure will either validate that they left for a good reason or begin the process of bringing back that customer and that customer revenue. Follow these five steps … Read More

9 Steps to Close Your Startup Sales Deals

By Matthew Bellows - Oct 3, 2012 - 4 Comments

Selling a brand new product or service is tough. And a startup selling to big companies is one of the hardest jobs around. Your product is still being built. Your team is still gelling—or coming apart—or both. You can’t afford marketing support and you have few (if any) customer references. … Read More

Ways To Build Trust With Prospects

By Al Davidson - Sep 27, 2012 - 3 Comments

Lead generation is not about how many numbers you dial or how many decision makers you talk to – ultimately it is a matter of building trust. Every time your sales team talks to a prospect, they have a chance to build trust so that the prospect will want to hear more from them. At a time when … Read More

5 Tools To Help You Close Sales Deals

By Susan Payton - Sep 26, 2012 - 9 Comments

Making sales is difficult enough. You've got competitors up to your ears, rapidly improving technology that continues to change your industry, and customers who will always shop based on price. Who wouldn't take help if it was available? The great thing about technology is that we're … Read More

Quote2Win: Simplify Pricing and Discounts With New PROS App

By Annie Pilon - Sep 24, 2012 - Leave a Comment

When dealing with sales, it can be easy for business owners and professionals to get caught up in the process of quoting and pricing, instead of spending time actually selling their product. Pricing and revenue management software provider PROS recently announced a newly enhanced quoting … Read More

Content Marketing Throughout the Sales Funnel

By Amie Marse - Sep 9, 2012 - 5 Comments

I think it’s safe to say that readers on Small Business Trends are typically a fairly savvy, ambitious bunch. We know that it takes hard work and smart strategy to make things happen. On occasion, we’ll begrudgingly admit that there’s even an element of luck to it all – “the right … Read More

Poor Man’s Lead Scoring Tricks

By Amie Marse - Sep 4, 2012 - 3 Comments

Lead scoring. It’s the kind of term that sends shudders down the non-technical, non-business school types. Algorithms, graphs, and money – lots of money spent – may start to run through your head. And, in order to get peace once more you convince yourself, “I know who my leads are.” … Read More

How To Communicate With A Client After You’ve Dropped The Ball

By Jamillah Warner - Aug 16, 2012 - 11 Comments

You have earned the client’s business. You’re working on their project. And then the bottom falls out: your computer crashes or your files get hacked, your key players leave the company or you just slipped up on the communication and now your client feels ignored and neglected. What do you? … Read More