Get better prepared to handle your next big business contract negotiation session with these 11 tips on negotiating techniques.
A successful college football program can teach your small business a lot about the sales experience. Here are three takeaways from the next game you watch that can be applied to your business's approach right away.
There's a Florida taxi service that's offering great customer service. How great? One of its passengers wrote a book based on his experience. And these customer service lessons are some any small business can replicate.
If you're keen on dialing your sales up to 11, then you'll want to avoid these 10 things that could hinder your efforts to grow your business.
What are the two basic sales principles every business owner should understand? Go back in time with Jack Yoest as he recalls his first door-to-door sales job and what his first mentor taught him about the surprising qualities that separate good sales results from bad.
Sales is a tough game. And as a salesperson, you have to tread a fine line between aggressive and effective and overbearing and pushy. How does a salesperson avoid the latter traits?
When you're deciding to expand your small business, one of your most momentous decisions will be to hire your first sales rep. These insider tips, including numbers and lessons learned, will help minimize the risks inherent in hiring a salesperson to increase your all-important sales revenue.
Customers today don't really want to hear a straight sales pitch and you shouldn't be delivering them. Instead, to increase sales and foster future sales, try these 13 tips to help you get customers and would-be customers to open up to you.
You may never finally settle on a website design that truly meets your or your customers' needs completely. But these widgets and plugins -- mostly for WordPress sites -- can help go a long way to making your site customer friendly that don't require a whole lot of effort or expertise to implement.
The greatest sales pitch may only extend as far as the end of a first sale. But following up with your clients or customers could help build business relationships for the future.
If you want to learn how to increase your sales, figure out what your customers want first. This might seem like a very obvious piece of advice, but how to do you accomplish it? Ben Weiss, founder of Bai beverage company, shares one approach.
Even the best small businesses have off days or don't hit greatness with every customer. It's hard -- or impossible -- to please everyone. So, a negative online review of any small business is inevitable. Here's how to react when your business only generates 1 star and some nasty comments.