PRESENTING SMALL BUSINESS EXPERTS
We regularly feature industry experts who share their knowledge. Below you will find a list of the experts’ articles, interviews and book reviews.
- Jasen Lew of Medallia: The Year Customer Experience Management Comes to SMBs
- Ujjal Kohli from Preact: Using Data to Predict When Customers Might Churn
- Pamela Prentice of SAS on the Topic of Customers Giving Up Personal Info
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