November 28, 2015

Publisher Channel Content

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How to Dig Deeper with Customer Reviews

Online reviews of products can impact sales drastically but it's important for business owners and consumers to understand some of the motivations behind both positive and negative reviews and what to do about them.

home biz

6 Ways to Smartly Run Your Small Business from Home

Running a small business from home doesn't necessarily require wearing pajamas through meetings. In fact, dressing the part can help your business become more successful. This is just one tip to help guide the home-based entrepreneur to success.

the office narcissist

Coping with the Office Narcissist

Have you had a run-in with the office narcissist? Whether its a coworker, subordinate or boss, this person is just plain toxic. And you can just forget about any amount of training ever turning him or her around. Sometimes it's necessary to just remove a person from your team and move on.

frustrating your customers

Is Your Call Center Frustrating Customers?

If you've noticed an increase in frustration from customers who contact your call center for help, you'e not alone. Research suggests frustration felt by customers contacting call centers is increasing. But it may not be the call center experience alone that's responsible.

twitter mobile

3 Rules of Thumb for Maximizing Twitter

There's no need to live in fear of Twitter. It could be very useful for your small business. Here are some good tips to think about concerning your small business's Twitter strategy.