Offshore Outsourcing

Offshore outsourcing is getting lots of negative attention these days. For several years now, large corporations have been outsourcing back office service work to places like India and the Philippines. Recently this trend has picked up steam.

All predictions say the trend will accelerate over the next 5 years, even expanding from call centers and software programming, to include many new types of highly skilled office work. A study by Wharton Business School indicates that back-office HR services, financial services, and insurance services will increasingly move offshore in the next 5 years. Even higher level analytic jobs (cash-flow forecasting) and management jobs have begun to migrate overseas.

Comment ▼

Anita Campbell

Anita Campbell Anita Campbell is the Founder, CEO and Publisher of Small Business Trends and has been following trends in small businesses since 2003. She is the owner of BizSugar, a social media site for small businesses.

Leave a Reply

Your email address will not be published. Required fields are marked *


Your customers are calling.
Is your business phone ready?

Get the Small Business Guide

85% of customers whose calls go unanswered won’t call back. Learn how to manage all of your calls – especially during peak periods.

Download Now

No, Thank You