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Staples Continues its Conversation with Small Businesses to Uncover the Trends for 2010

Framingham, Massachusetts (PRESS RELEASE – February 1, 2010) – Whether it’s “sleepworking” (2008 survey results) or “deskfasting” (2009 survey results), results of the 4th Annual Staples National Small Business Survey continue to uncover that small business owners are working harder than ever. New trends this year highlight that small business owners admit to spending so much time at the office or thinking about business that more than half of the respondents (61 percent) say that they suffer from “ping-pong” syndrome. Symptoms include bouncing between competing demands – email, phone messages, bosses, employees, clients, family, and feedback from media and others on what you should be doing.

Other survey results include:

Staples Makes Goal-Setting Easy for Small Businesses

To make it easy for small businesses to prioritize their objectives for the New Year, Staples is partnering with stickK.com to launch a new, one-of-its-kind program called Staples stickK to It! Business Challenge. Small businesses can log on to www.staples.stickk.com to develop goals, such as getting organized, greening the office, and saving money. Participants can track their progress and earn EasyPoints for completing steps toward their goals that are redeemable for Staples merchandise and services. The goals small businesses set in 2010, and their success in achieving them, is crucial to the small business community and the nation’s economic recovery.

About the Survey

For the 4th year, Staples conducted an internet survey among small business owners and senior executives.

About the Survey

The survey was developed by Staples and conducted by Decision Analyst, Inc. in Arlington, TX. Decision Analyst surveyed by Internet a nationally-representative random sample of 300 owners and executives of American businesses having no more than 20 employees. All respondents were members of American Consumer Opinion online, Decision Analyst’s proprietary Internet-based consumer-opinion panel with over 7,000,000 members globally. Interviews were conducted from December 2 to December 7, 2009. Such a sample has a margin of error of plus or minus 2.0 percent at the 95 percent confidence level. For more information about American Consumer Opinion online, please visit www.acop.com.

About Staples

Staples, the world’s largest office products company, is committed to making it easy for customers to buy a wide range of office products, including supplies, technology, furniture, and business services. With 2008 sales of $23 billion and 91,000 associates worldwide, Staples serves businesses of all sizes and consumers in 27 countries throughout North and South America, Europe, Asia and Australia. In July 2008, Staples acquired Corporate Express, one of the world’s leading suppliers of office products to businesses and institutions. Staples invented the office superstore concept in 1986 and is headquartered outside Boston. More information about Staples (Nasdaq: SPLS) is available at www.staples.com.