InterCall Launches eCommerce Platform and New Conferencing Product Packages for Small and Medium Size Businesses

Chicago (PRESS RELEASE – June 15, 2010) — InterCall, the world’s largest conferencing and collaboration services provider, today announced the launch of a new line of conferencing packages designed for small and medium size business (SMB) users. Everything from pricing, experience and support has been created solely for the SMB market and includes a newly designed eCommerce portal (

The new InterCall SMB eCommerce portal features easy to understand product offerings, clear pricing, a features comparison and a streamlined set up process. New customers can create an account and get a confirmation within minutes.

“Based on research commissioned by InterCall, we know that decision makers at SMBs want to present a credible, professional image to their clients. They’re also looking for more value and want to address urgent short-terms needs,” said Kathleen Finato, senior vice president of marketing and product management at InterCall. “InterCall’s small business conferencing packages help SMBs accomplish all this by making conferencing simple, affordable and easy to use. The new packages allow customers to conduct on-demand audio conference calls with no reservations, no time limits and no operators.”

Finato continued: “InterCall supports more than 75,000 organizations and over 1.5 million unique conference leaders worldwide, including companies of all sizes – from the largest of the Fortune 1000 to small ‘mom and pop’ operations. This translates into matchless experience in delivering quality collaboration solutions to many different kinds of organizations and our unparalleled expertise in customer care.”

Offering a full spectrum of communication tools to help SMBs connect with people around the world, InterCall’s Conferencing Plans for Small Business can be tailored to meet the needs of any organization. Competitively priced packages include:

Conference Calls:

* Unlimited plan (up to 10 people)
* Unlimited plan (up to 20 people)
* Pay as you go (up to 125 people)

Online Meetings:

* Unlimited plan (up to 20 people)
* Pay as you go (up to 125 people)

The Conferencing Plans for Small Business offer anytime conferencing (no reservations required), 24/7 technical support, permanent dial-in numbers and conference codes, with no set up fees. More information on the new conferencing plans for small business and other InterCall packages is available at

About InterCall

InterCall, a subsidiary of West Corporation, is the largest service provider in the world specializing in conference communications. Founded in 1991, InterCall helps people and companies be more productive by providing advanced audio, event, Web and video conferencing solutions that are easy-to-use and save them time and money. Along with a team of over 500 Meeting Consultants, the company employs more than 1,500 operators, customer service representatives, call supervisors, accounting, marketing and IT professionals. InterCall’s strong U.S. presence, which includes four call centers and 26 sales offices, is bolstered by a global reach that extends to Canada, Mexico, Latin America, the Caribbean, the United Kingdom, Ireland, France, Germany, Australia, New Zealand, China, India, Hong Kong, Singapore and Japan. For more information, please visit

About West Corporation

West Corporation is a leading provider of technology-driven, voice-oriented solutions. West offers its clients a broad range of communications and infrastructure management solutions that help them mange or support critical communications. West’s automated customer contact solutions and conferencing services are designed to improve its clients’ cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.

Founded in 1986 and headquartered in Omaha, Nebraska, West serves Fortune 100 companies and other clients in a variety of industries, including telecommunications, banking, retail, financial, technology and healthcare. West has sales and operations in the United States, Canada, Europe, and the Middle East, Asia Pacific and Latin America. For more information on West Corporation, please call 1-800-841-9000 or visit

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