Dallas (PRESS RELEASE – February 3, 2011) – AT&T announced its AT&T Office@Hand app for iPhone, a mobile PBX application which allows small businesses with an existing wireless account from AT&T to configure and manage their office phone system on-the-go. The app, available now on the App Store, represents the latest example of AT&T’s commitment to help small businesses wirelessly enable their operations and expands the company’s portfolio of fixed mobile communication capabilities.
The AT&T Office@Hand app works with existing mobile or fixed-line phones, offering professional phone system features such as auto-receptionist, multiple department and employee extensions, voicemail, rules for call handling, faxing, on-hold music and more. The app not only provides small business owners and employees access to these features, but also enables them to update, configure and manage their office phone system while away from the office. There is no hardware set up or technical skills required to use the app.
“Small businesses and their employees are on the go more than ever before, and it’s vital that their customers can reach them whenever and wherever they are,” said Ebrahim Keshavarz, AT&T Vice President of Small Business Product Management. “The Office@Hand app is the ideal tool to drive mobile productivity for small businesses, connect their workforce, and enhance their company’s image by taking their communications into the cloud. Office@Hand extends our voice portfolio and demonstrates leadership in AT&T mobility and application services.”
AT&T Office@Hand provides small businesses with a cloud-based mobile PBX solution that addresses the changing needs of business customers.
Key features include:
- Ability to signup, activate and configure the business phone system in minutes
- Auto-receptionist and custom greetings
- Multiple department and user extensions with voicemail boxes
- Advanced call handling rules such as custom business hours
- Business call logs, visual voice mail and faxes separate from personal messages
- Ability to forward voice mail and faxes to anyone via email
- Display the business Office@Hand phone number as the Caller ID when making calls
- Ability to transfer live calls between mobile and land lines
The AT&T Office@Hand app is available for free from the App Store on iPhone or at www.itunes.com/appstore or at the AT&T AppCenter. The AT&T Office@Hand service costs between $14 and $16 per month, per user, depending on the number of users. There is no additional setup fee or maintenance fees, significantly reducing start-up costs.
Monthly charges for all users will appear on the business owner’s or administrator’s AT&T wireless bill or the bill of the authorized person initiating the Office@Hand account set-up. Service is available for a free 30-day trial to AT&T wireless customers. All employees can be included as users of the Office@Hand business phone system, regardless if they are wireless users or not.
Office@Hand is made possible through an exclusive relationship with RingCentral Inc., an industry leader for innovative cloud based business phone systems platform serving customers worldwide.
“AT&T Office@Hand combines the power of the AT&T mobile broadband network with the innovation of RingCentral’s cloud computing platform to give small businesses new communications tools,” said Vlad Shmunis, CEO of RingCentral. “With our technology, small businesses can easily set up, activate and manage a business phone system directly from select mobile devices, enabling them to be significantly more productive.”
RingCentral provides cloud computing based business phone systems. With top industry honors, including PC Magazine Editor’s Choice Award, Small Business Computing Excellence in Technology Award, and the 2010 World Economic Forum Technology Pioneer Award, RingCentral delivers cloud based phone systems platforms and services that are designed for the modern mobile and distributed business world, at a fraction of the cost of traditional systems. Headquartered in San Mateo, California, RingCentral is privately held, with investors including Cisco, Khosla Ventures and Sequoia Capital.
AT&T Inc. (NYSE: T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet and voice services. A leader in mobile broadband, AT&T also offers the best wireless coverage worldwide, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse and AT&T |DIRECTV brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising. In 2010, AT&T again ranked among the 50 Most Admired Companies by FORTUNE magazine.More in: Small Business Growth