Bakersfield, California and Egg Harbor Township, New Jersey (PRESS RELEASE – March 19, 2011) – CharTec, the SMB channel’s leading “Hardware as a Service” (HaaS)/sales training provider, and Outreach Telecom & Energy, LLC, one of the largest telecommunications sales organizations in North America, announced a partnership to supply flat-rate IT hardware, software and services to Outreach Technology clients. Outreach agents will sell CharTec’s industry-leading portfolio of services, with CharTec partners providing on-site installation and technical support.
Outreach Technology will refer its customers needing Full Managed Services, Assist Managed Services, CharTec BDR (Backup and Disaster Recovery) 100, 200 & 500 Appliances, and CharTec Website Caller ID to a CharTec partner in the customer’s geographic region. Outreach has thousands of customers and more than thirty U.S. offices. The companies anticipate this partnership will result in more than 200 managed service deals per month.
When an Outreach customer requires new computers, servers, switches, routers, backup, network management or help desk support, the Outreach agent locates a CharTec partner that can provide these services. In cases when a customer has multiple business locations, or has IT problems that cannot be solved remotely for the other two locations, CharTec’s national base of partners can provide on-site IT support. For customers on a budget, CharTec’s HaaS model requires no up-front capital expense and only a flat-rate monthly service charge.
“Outreach Technology has a reputation and broad customer base that will benefit CharTec’s partners by literally handing them new opportunities to expand their business,” said Alex Rogers, CharTec’s CEO. “Outreach agents are experts in uncovering IT problems in need of a solution, and CharTec partners are experts in supplying a solution, making this relationship beneficial for both companies and ultimately Outreach customers.”
“With this partnership Outreach is able to transform our telecom agents into technology agents, and provide a new range of IT services without having to become IT experts,” said Pete Keane, Outreach President. “CharTec’s services, including hardware and software procurement, backup, and disaster recovery, makes them an ideal partner for Outreach to increase our value to customers.”
CharTec “Hardware as a Service” (HaaS) program helps technology companies transition to the next level of annuity-based profitability as Managed Service Providers. CharTec Partners can increase their customers’ productivity and reduce overall costs using the program because hardware and service costs are no longer an obstacle – workstations, servers, firewalls, 24×7 helpdesk, even VOIP, are easily acquired. CharTec even goes “Beyond HaaS” by providing private labeled hardware, professional sales and technical training and a tool that allows Partners to price offerings in less than 5 minutes. CharTec is the winner of three Channel Insider Bull’s Eye Awards, Business Solutions Magazine Innovator of the Year Award for 2009, and Best Channel Vendor in 2011, CompTIA Best Product in 2010 as well as part of the Inc. 5000. CharTec is headquartered in Bakersfield, CA.
About Outreach Telecom & Energy, LLC
Outreach Technology, a division of Outreach Telecom & Energy, an Inc. 5000 company, provides flat rate IT services, VOIP, voice, data, Internet, and related telecom services, ShoreTel IP-PBX and deregulated electricity and natural gas to business customers. They provide these services with unmatched integrity, respect, humility and superior service. Outreach measures itself successful in fulfilling their mission when their customers and agents are so pleased with the service they have provided that customer and agents feel compelled to recommend them to their business associates. In this way, through the example of their Christian business practice of existing to serve, not be served, they bring the “Good News – Delivered” to their customers, employees, vendors and associates. Outreach is headquartered in Egg Harbor Township, NJ.More in: Small Business Growth