Washington (PRESS RELEASE \u2013 April 26, 2011) - Avaya, a global leader in business collaboration systems, and SCORE, America's premier source of free and confidential small business advice for entrepreneurs, continue their partnership to offer online educational resources to small business owners to help them understand the opportunities and challenges of telecommunications and make comprehensive choices when starting, managing or growing their businesses. SCORE provides hundreds of online educational resources and workshops to entrepreneurs and small business owners to help them succeed with starting or growing their businesses. Avaya's eGuide provides valuable information and tips on how small business owners can use communications technology to help their business save and grow. "SCORE is pleased to continue our collaborative relationship with Avaya offering online educational resources," said SCORE CEO Ken Yancey. "Avaya's eGuide will provide an online resource to small businesses to help them simplify their communications strategies to keep their customers satisfied and their workforce more productive." "Reaching a targeted group of small businesses who are seeking information on the latest technologies can be challenging. We are encouraged that our partnership with SCORE will allow us to not only access small businesses but also educate them about the affordable technologies made for this market," said Isabelle Guis, General Manager, Small and Medium Communications. "These technologies can help small businesses achieve a quick ROI with improved customer satisfaction and enhanced employee productivity." Avaya takes a local-level approach with SCORE by aligning their business partner community with SCORE chapters across the country. The relationship provides SCORE with localized expertise in the area of business communications technologies and enables Avaya business partners to support SCORE workshops to help educate SCORE's clients on the topic. About Avaya Avaya is a global leader in business communications and collaboration, providing unified communications, contact centers, data solutions and related services to organizations of all sizes around the world. About SCORE Since 1964, SCORE has helped more than 9 million aspiring entrepreneurs. Each year, SCORE provides small business mentoring and workshops to more than 375,000 new and growing small businesses. More than 13,000 business experts volunteer as mentors in 365 chapters serving local communities with entrepreneur education to help grow 1 million small businesses.