VerticalResponse Launches New Social Media Tools to Extend Email Marketing Campaigns

small business

San Francisco (PRESS RELEASE – June 24, 2011) – VerticalResponse Inc., a leading provider of self-service email marketing software, online survey, social media and direct mail marketing solutions for small businesses, recently debuted its next-generation set of social sharing tools that provides deeper integration between email marketing and social media.

VerticalResponse customers can now include social sharing icons in their email messages and newsletters, enabling their recipients to spread the word on their own Facebook, Twitter and LinkedIn networks with just one click. The company also announced its new “Total Social Reach” reporting feature that tracks which recipients share an email message via social channels, how the message is passed along and via which networks – the full social media “ripple effect.”

With the new social sharing features, businesses can easily add Facebook’s “Like,” Twitter’s “Tweet” and LinkedIn’s “InShare” buttons anywhere within the body of their email. Once a recipient clicks on a button, a message box with a vanity URL, which is linked to the hosted version of the email, is automatically generated and ready to be posted to the desired network.

With Total Social Reach metrics, VerticalResponse customers are able to:

  • See which – and how many – recipients click on the “Like,” “Tweet” and/or “InShare” button within an email.
  • Track how many times the email message is re-posted, liked, tweeted, shared or commented on by the recipient’s network of friends and connections (and their networks).
  • Download social sharing data in the same integrated reporting manner as email opens, bounces and other information already currently provided by VerticalResponse.

“Email marketing and social media go hand-in-hand in so many ways, and our latest tools provide small businesses the ability to easily harness the power of word-of-mouth through their email marketing efforts,” said Janine Popick, CEO of VerticalResponse. “With our new Total Social Reach reporting, they can get a deeper understanding of their customers’ behavior, beyond open and click-through rates.”

Additionally, VerticalResponse is now linked to Facebook’s Open Graph API, enabling customers to share their email content automatically and effortlessly on any or all of their Facebook profiles. This is especially convenient for small business owners who may have both personal and business Facebook accounts. Businesses also can opt to publish a link to their email content via their Twitter feed(s).

About VerticalResponse

VerticalResponse Inc. is a leading provider of self-service email marketing, online surveys and direct mail services empowering small businesses and non-profit organizations to easily create, share and analyze their own marketing campaigns. Users can benefit from a wide variety of features including more than 700 free email marketing templates in a variety of categories; the ability to share their content over several social media networks; and tracking on everything from email marketing to social media responses so that they can understand campaign success. VerticalResponse offers customers an integrated Web-based marketing solution that’s intuitive and affordable. VerticalResponse is headquartered in San Francisco, Calif.

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