Mobile marketing. Sure, everyone\u2019s talking about it. They\u2019re busy talking about SoLoMo and how small business owners need to use mobile to target customers on the move. But with the rush to get in on this hot new medium, sometimes we let our excitement get the better of us and we don\u2019t take time to plan our campaigns quite as well as we could. And then we make dumb mistakes. Below are four rookie mobile marketing mistakes to avoid. We made them first so you don\u2019t have to. 1. Using Mobile to Share Non-Mobile Content You\u2019ve read all about how to use text messages and quick response (QR) codes to target customers while they\u2019re out in the wild or even just sitting on their couch at home. And that\u2019s great--until you use these techniques to send users to content that is anything but mobile friendly. Perhaps it\u2019s a video their phone can\u2019t download or the desktop version of your website, which takes too long to load and far too much scrolling to use on their device. These types of mistakes leave customers feeling frustrated and almost ensure they never again try to load your website from a mobile device. They\u2019re also a waste of time and resources on your part if you\u2019re creating campaigns that don\u2019t work, let alone convert. If you\u2019re going to use text message marketing to offer a discount or present a call to action for someone to visit your site, make sure the page you\u2019re sending them to is mobile friendly. Ensure it will load on their device and present them with the proper experience. Otherwise, you\u2019re just spinning your wheels and their data plan. 2. Using QR Codes to Direct Customers Back to Your Site For many of us, when we think \u201cmobile marketing\u201d we really think \u201cQR codes.\u201d A QR code is that barcode-like symbol that a user can scan with their smartphone to be taken to a page of your choosing. QR codes are great for sending users to mobile-friendly landing pages, informing them about specials and promotions, or providing an exclusive experience via their phone. When QR codes don\u2019t work is when you use them to direct people back to your home page. Or, worse, when you try to put them in an email. (How do you scan a barcode while using your phone for email?) If you\u2019re going to invest in creating a QR code, don\u2019t simply use the code to drive people back to your website. They could have gotten there on their own. Instead, pack that code with something valuable and unique. It could be an exclusive discount or special offer, time-sensitive information, an image they couldn\u2019t get otherwise, a free download, etc. There has to be a \u201cwhy\u201d to make the experience worthwhile. Otherwise, you\u2019re going to have a frustrated customer when they take the time to scan your QR code only to be given the same experience they receive every day. 3. Missing a Chance for Better Targeting You can bet that not all of your customers are going to feel comfortable giving you access to their phone and opting into a mobile marketing campaign. And you know what? That\u2019s OK, because it means you\u2019ll be able to target your marketing to the type of user who is OK with a more personal interaction. To really leverage mobile marketing, find out more about the demographics of the people who do opt into this service and adapt your campaigns to specifically address them. This may including knowing what kind of offers they\u2019re most interested in, the products they buy most, the price point they stay within, the types of deals they respond to, etc. If you don\u2019t know offhand (and why would you?), your analytics will be able to give you this information. As with anything, if you want customers to do something, you need to give them a reason. People will be more likely to sign up if you send them special discounts and offers that have been hand-crafted for them. 4. Not Optimizing Your Mobile Website The mobile version of your website should be more than just a shrunken version of what your site looks like on a desktop computer. It should be optimized for a different experience and for a customer coming to you a different intent. We know that desktop users and users pulling you up via a mobile phone are coming for different purposes. They\u2019re not just browsing on their phone; they\u2019re on the hunt for specific information or content. For best performance, use your analytics to understand what your mobile users are after, the pages they request most often, and the mission they land on your site with. This will help you to optimize an experience that is relevant to their needs and that helps them achieve their goals faster. Give your mobile searchers what they want and very little noise. Above are four very common mistakes SMBs (and even large brands!) make when entering the mobile landscape. But you don\u2019t have to make them. Understand the intent of a mobile searcher, know the tools available to you, and then use them to create a unique experience.