ST. PAUL, Minn., Sept. 27, 2012 /PRNewswire/ — thisCLICKS LLC announced today the launch of TeamTxt™, a custom text messaging service offered exclusively through When I Work, the company’s popular employee scheduling and communication application. TeamTxt allows managers to send custom messages to individual employees, other managers, small groups, or the entire staff in seconds.
“Since most people are texting more than they talk, employee communication needs to adapt in order to be as effective as possible,” says Chad Halvorson, CEO of thisCLICKS. With 174 million Americans texting daily, and 97% of those texts being opened within 15 minutes of being received, it’s hard to argue that human communication has shifted. Although text communication is booming, not all mobile communications are equally popular; according to Mogreet, a leading text message marketing firm, 88% of emails are never even opened. Halvorson continues, “If you have a crucial time-sensitive message for your employees, texting is absolutely the most reliable option.”
TeamTxt gives managers the ability to leverage the immediacy and reliability of text messaging. This new service allows managers to send custom messages to anyone on staff, whenever the need arises. With TeamTxt, managers can feel confident that urgent, timely messages will not only reach their employees, but be read instantly.
Even before the launch of TeamTxt, When I Work had seen the benefits text messaging brings to staff communications. 2-way text message service, which is included in all of When I Work’s plans, sends automated text messages to notify employees of upcoming shifts, schedule updates, requests, and open shifts.
“Since When I Work’s launch two years ago, we’ve seen that the text messages are incredibly valuable to our customers. Managers feel more confident in the accountability of their staff, and employees appreciate being contacted through their preferred medium,” Halvorson says.
All new trial accounts come with 25 free TeamTxt credits. When users are out of credits, they simply purchase more and redeem whenever the need arises. Credits start as low as 3¢ each, and one credit translates to one text message to a single employee.
About When I Work
When I Work has helped thousands of businesses effectively schedule over 50,000 employees since 2010. Hundreds of organizations in the restaurant, retail, healthcare and professional service industry sign up every week. It continues to help businesses save time and improve staff accountability through a world-class employee scheduling software that’s simple, fast and mobile. Please visit us at wheniwork.com.
SOURCE When I Work