Learn About SMB Internet Security – Chat Recap

A recent report from Symantec shows that cyber criminals target small businesses more frequently.

To discuss specific findings from that report, Symantec recently sponsored a Twitter chat and made two experts available on Twitter to answer questions on the topic of SMB Internet security.

Kevin Haley, director, Symantec security response, Symantec – @kphaley, Jay Epton, Director SMB Sales for the EMEA Northern Region, Symantec – @Jay_Epton, and yours truly, Anita Campbell, Small Business Trends joined up with other members of the small business community for the discussion. Below are selected highlights of that chat.


And Web-based attacks increased by 30 percent in 2012, Haley added. Of course, attacks on websites and computers aren’t the only way cyber criminals gain access to your important business data. The mobile revolution has opened up a whole new frontier for cyber crime.



But Epton said businesses must also understand the risks. For example, Symantec has found that in 2012, mobile malware increased by 58 percent. Haley added that an important step is to train employees about privacy settings on mobile devices and about the dangers of downloading rogue applications.



One of the most common attacks small businesses should be watching for is the so-called “watering hole” attack, Haley explained:  


For protection, Epton recommended deploying firewalls, gateway AV, intrusion detection and intrusion systems and Web security gateway solutions on your network. But he also said nothing can replace giving your employees the knowledge they need to counter the threat.  

To this end, how can we help employees and become more aware ourselves of the threats out there?


Detecting compromised sites is not so easy, given that legitimate sites are often hijacked by hackers, Haley said.

Security concerns give small businesses a lot to think about. Experts acknowledge protecting your business from cyber attack can be a bit overwhelming. But they say that’s exactly what makes small businesses such prime targets.

Thanks to Symantec for sponsoring this chat and for providing the subject matter experts as speakers.


Anita Campbell - CEO

Anita Campbell Anita Campbell is the Founder and Publisher of Small Business Trends and has been following trends in small businesses since 2003. She is the owner of BizSugar, a social media site for small businesses, and also serves as CEO of TweakYourBiz.com.

3 Reactions

  1. This post is amazing—I’ve got to bookmark this and come back to it later in the day.

    Thanks Anita

  2. I think this is one of those instances where if you are going to be in business then you have to spend a little money for the services that will keep you operating smoothly and professionally. This includes proper anti-virus software/services, firewalls, and virus removal.

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