Do You Mind If I Put You On Hold?





short attention span cartoon

This cartoon came to me on a phone call with a decidedly disinterested customer service rep.

The monotone monosyllabicist monopolized my time for the good part of an hour, much of which I was on hold for while he “consulted with his manager.”

Uh-huh.

More likely, I think, was some Facebook browsing, chatting with co-workers, a coffee refill and maybe a smoke break.

When I did get an answer it wasn’t helpful. But I did get a good cartoon out of it.

4 Comments ▼

Mark Anderson Mark Anderson's cartoons appear in publications including Forbes, The Wall Street Journal and Harvard Business Review. His business cartoons are available for licensing at his website, Andertoons.com.

4 Reactions
  1. Yes I mind!

    I’ve had exactly the same thought pop into my mind while sitting on the phone on customer support … I’m thinking, “Did he go on break or something?”

    LOL

  2. It would be fun to be a fly on the wall at one of these places, but probably only for a minute or two… 😉

  3. Wow. A good part of an hour? You’re good. I would have asked to speak to a supervisor or to the so-called manager he claimed to be speaking to.

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