If you used a credit card to pay for services or products at The UPS Store this year, your private information may have been hacked.
In a statement issued this week, The UPS Store Inc. says that 51 of its franchise locations across the country were victims of a malware attack. Customers at those 51 locations between Jan. 20 and Aug. 11 may have had their personal data exposed. Most of the malware attacks occurred after March 26. UPS says it has eliminated the threat and that all transactions after Aug. 11 are safe from the malware intrusion.
The UPS Store says that the following customer information may have been hacked in the malware attack:
- Names
- Postal addresses
- Email addresses
- Payment card information
Not all of this information may have been compromised for each customer, The UPS Store says in its statement.
The UPS Store was not the only victim of this broad-based malware attack, according to a statement from the company. Other retailers across the country were likely affected, too. The UPS Store was notified of the malware attack by the U.S. government. It’s believed that the malware responsible for the intrusion was not identifiable by anti-virus software.
After The UPS Store became aware of the malware, the problematic files were identified on the systems at 51 locations in 24 states. That represents 1 percent of all The UPS Store locations.
In a prepared statement released with the announcement, Tim Davis, President at The UPS Store, explained:
“As soon as we became aware of the potential malware intrusion, we deployed extensive resources to quickly address and eliminate this issue. Our customers can be assured that we have identified and fully contained the incident.”
The UPS Store says it is not aware of any fraud that has arisen from the attack. Still, the company will maintain an informational website for its customers to consult, and will also provide customers who used a credit card during the affected time with identity protection and credit monitoring services.
To find out if your The UPS Store location was a victim of the malware attack, the company has listed the affected locations, consult this list:
Arizona
10645 North Tatum Boulevard, Suite 200, Phoenix
5402 East Lincoln Drive, Scottsdale
500 North Estrella Parkway Suite #B2, Goodyear
3800 West Starr Pass Boulevard, Tucson
California
3419 East Chapman Drive, Orange
25A Crescent Drive, Pleasant Hill
1608 West Campbell Avenue, Campbell
3230 Arena Boulevard Suite 245, Sacramento
Colorado
3124 South Parker Road #A2, Aurora
5910 South University Boulevard Suite C-18, Greenwood Village
12081 West Alameda Parkway, Lakewood
Connecticut
35 East Main Street, Avon
1131 Tolland Turnpike Suite O, Manchester
Florida
2910 Kerry Forest Parkway D4, Tallahassee
1400 Village Square Boulevard #3, Tallahassee
Georgia
2700 Braselton Highway Suite #10, Dacula
1353 Riverstone Parkway Suite 120, Canton
1029 Peachtree Parkway North, Peachtree City
6361 Talokas Lane, Suite C140, Columbus
Idaho
6700 North Linder Road Suite 156A, Meridian
Illinois
2033 North Milwaukee Avenue, Riverwoods
276 East Deerpath Road, Lake Forest
Louisiana
17732 Highland Road Suite G, Baton Rouge
Maryland
10816 Town Center Boulevard, Dunkirk
Nebraska
4089 South 84th Street, Omaha
Nevada
5575 Simmons Street Unit 1, North Las Vegas
2657 Windmill Parkway, Henderson
7435 South Eastern Avenue Suite 105, Las Vegas
561 Keystone Avenue, Reno
New Jersey
1385 Highway 35, Middletown
1409 Marlton Pike Route 70 East, Suite 168, Cherry Hill
201 Strykers Road, Suite 19, Lopatcong
New York
420 South Riverside Avenue, Croton On Hudson
2520 Vestal Parkway East Suite 2, Vestal
2316 Delaware Avenue, Buffalo
North Carolina
6409 Fayeteville Road, Suite 120, Durham
2217 Matthews Township Parkway, Suite D, Matthews
1639 US Highway 74A Bypass, Spindale
217 Paragon Parkway Clyde
North Dakota
387 15th Street West, Dickinson
Ohio
829 Bethel Road, Columbus
Oklahoma
1006 West Taft Street, Sapulpa
Pennsylvania
322 Mall Boulevard, Monroeville
512 Northampton, Edwardsville
South Dakota
2601 South Minnosota Avenue Suite 105, Sioux Falls
Tennessee
115 Penn Warren Drive #300, Brentwood
1138 North Germantown Parkway Suite 101, Cardova
Texas
2201 Long Prairie, Suite 107, Flower Mound
5605 FM 423, Suite 500, Frisco
Virginia
3445 Seminole Trail Route 29, North Charlottesville
Washington
1400 West Washington Stree Suite 104, Sequim
Image: UPS
Aira Bongco
That is bad. They should fix this lest they want people to stop trusting them with their information.
Well, it looks like they’ve fixed it. But, if they were clueless before (when it was happening), then they need to do more than fixing it.
Damn. That it happened at all, and that it happened to so many stores, across states – and the fact they were completely unaware of it until notified.
Wow.