Small businesses relying on Adobe’s FormsCentral to collect information from their customers or employees will have to find an alternative soon.
Adobe has decided to scrap FormsCentral. Why? After three years, not enough people were using the service to justify keeping it online.
This service from Adobe allows users to create forms like registrations, applications, or even order forms and distribute them online. Forms can be created in either PDF or web-friendly formats.
The back-end part of FormsCentral collects the information into spreadsheets that are sortable and can be used to generate graphs and charts.
The service will only be active for about another four months. At the landing page for Adobe FormsCentral, via Adobe Document Solutions, a beige box announces:
“FormsCentral will be retired on July 28, 2015. The service is fully functioning and available through June 22, 2015.”
An FAQ page at Adobe.com notes that after June 22 and until that late-July date, forms information will be in “Read-Only” format. No new forms can be created or distributed after June 22, 2015.
Also, beginning on June 23, any forms that have been created and distributed via FormsCentral will not work.
FormsCentral is a paid service. Adobe will stop billing for FormsCentral in March, the company says. Monthly subscribers will not be charged after February. Annual subscribers will get a prorated refund on this discontinued service.
The forms that were created in FormsCentral can still be useful after the service is stopped. Adobe says that both the PDF and Web forms that have been created can be re-purposed to still collect information. Community expert and author Donna Baker provides a brief tutorial in the Adobe Community.
FormsCentral was introduced more than three years ago, but apparently was not popular enough for Adobe to continue maintaining. On its Retirement FAQ, Adobe’s Rebecca Staley explains:
“Unfortunately, not enough people have chosen this path. As we look to the future, and all the opportunities ahead, we need to focus our efforts on new areas of growth. Our focus will be to continue to provide world-class PDF creation products and cloud-based services that enable our customers to work with PDFs anywhere, on any device.”
Adobe FormsCentral Alternatives
Luckily, Adobe isn’t the only game in town and there are now a whole host of options as alternatives.
FormsCentral users may have been taking advantage of PayPal integration available with the service. Adobe says that all the other alternatives, except for SurveyMonkey, offer PayPal integration. WuFoo is now owned by Survey Monkey.
ADDED – list of Importers for Adobe FormsCentral Alternatives:
JotForm shared this importer for those who wish to transition to JotForm: http://www.jotform.com/formscentral/.
FormStack shared its importer for those wanting to transition to FormStack: https://www.formstack.com/features/form-importer.
Image: Adobe Document Solutions