Local business owners may want to keep an eye out for an email from Google about their My Business accounts.
A company representative has recently confirmed that, in some cases, inactive Google My Business accounts may become unverified.
The announcement came from Jade Wang, a Google employee, on the Google Business Help forums.
“In some cases, we may contact Google My Business users via email to confirm that they are still actively managing a business page. If a user is unresponsive to our attempts to contact him or her and has not logged into Google My Business for a significant length of time, then we may unverify pages in the account. We’re doing this in order to continue to provide users with the best experience when they’re looking for local businesses like yours.”
Wang goes on to say that business owners who feel their accounts have been unverified incorrectly can get help restoring their accounts by contacting support.
Google My Business is a service that can help business owners promote their business online.
Users can control and update what information about their business will appear in Google Search, Maps and Google+. Users can edit information such as business hours, location and phone number.
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Business owners who use Google My Business might want to keep an eye out for an email from Google regarding their account, especially if they can’t remember the last time they logged in.
To prevent an unverified account users might also want to log into their accounts regularly to confirm and update their information.
Image: Google My Business