Monthly Archives: September 2015

costs of running a business

5 Hidden Costs of Running a Business

It seems no matter how prepared you think you are financially to run your small business, you're hit with something here or another thing there. These hidden costs can drain your budget in a hurry. Here are some tips to help you avoid the unexpected.

customer service trends

Keeping Up With the Customer Service World Today

A warm greeting and a nice smile will only get you so far in the customer service game these days. Today's savvy consumers are looking for a lot more from their experience with your small business. Here's how to help make them feeling a little better when they're dealing with your company.