GoDaddy to Acquire FreedomVoice, Provide Low-Cost Phone Service to Small Biz

godaddy acquires freedomvoice

Domain name registrar GoDaddy is reaching into the realm of small business communications with a proposed acquisition of FreedomVoice, a cloud-based telecommunications provider, announced Tuesday.

The deal will cost GoDaddy $42 million in cash plus up to $5 million in potential future payments. In return, the company benefits from the talents of the FreedomVoice team and its suite of cloud-based communications products.

“GoDaddy has 14 million customers and many of them have struggled to find affordable and simple telephony solutions,” said Steven Aldrich, chief product officer at GoDaddy in the official announcement. “FreedomVoice is a natural fit with GoDaddy as we both share a common goal: to harness the power of the cloud to deliver products that fit the specific needs of small businesses, coupled with customized, empathetic customer care.”

With more than 210 million small businesses across the globe, the large majority of which depend on mobile and desktop phones for communication, GoDaddy positions itself to provide another essential service — voice communications — to its range of digital presence products that includes domain name registration, websites, hosting and online marketing.

GoDaddy says FreedomVoice’s product suite is designed specifically for small businesses. Features the company touts include a custom cloud number — like a local or toll free business number — that automatically routes business-related calls to a user’s mobile phone. There is also a cloud-based phone system that delivers enterprise-quality VoIP for smaller companies.

GoDaddy has positioned itself as a provider of a large number of small business solutions. The new service, when added to the company’s portfolio, will allow GoDaddy to offer a small business phone service competitive with Nextiva and Grasshopper, now  owned by Citrix.

“At FreedomVoice our mission has always been to help companies start, run and grow, and we’re ecstatic to join GoDaddy who is just as passionate about helping small businesses succeed,” said FreedomVoice CEO Eric Thomas in the announcement. “There is great synergy between our companies and our team can’t wait to get started on delivering the next generation of voice to small businesses around the world.”

Thomas will join GoDaddy as Telephony Revenue and Integration Officer.

GoDaddy recently created a new telephony business unit to oversee its communication products strategy and execution, including the FreedomVoice product suite, according to the announcement.

FreedomVoice products will continue to be available online and through partners. Barring any issues with the acquisition, GoDaddy and FreedomVoice plan to deliver new cloud-based voice products together in the near future.

Image: Small Business Trends 3 Comments ▼

Paul Chaney Paul Chaney is a Staff Writer for Small Business Trends. He covers industry news, including interviews with executives and industry leaders about the products, services and trends affecting small businesses, drawing on his 20 years of marketing knowledge. Formerly, he was editor of Web Marketing Today and a contributing editor for Practical Ecommerce.

3 Reactions
  1. There go our freedomvoice cost effective products. Probably will ne discontined or raise in lrice.

  2. I think that Godaddy is working silently in the background and now it is providing a lot of extra services. Back then, it was just domains. It was really good to see them grow.

  3. Skeptical that GoDaddy will be able to provide reliable service to businesses.