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CUSTOMER RETENTION STATISTICS – The Ultimate Collection for Small Business

CUSTOMER RETENTION STATISTICS - The Ultimate Collection for Small Business

We’ve collected these customer retention statistics for small businesses from a variety of sources. Enjoy the list and see if any catch your attention that might be especially relevent to your company.

Last updated: October 16, 2016

CUSTOMER RETENTION STATISTICS

CUSTOMER RETENTION AND MARKETING

CUSTOMER RETENTION AND THE COST OF SALES

CUSTOMER RETENTION AND CUSTOMER SERVICE

CUSTOMER RETENTION AND YOUR BOTTOM LINE

Bottom Line

As you can see above, the impact of customer retention can be felt from your bottom line to your marketing tactics, cost of sales, and customer service. Click the links below for more insight into customer retention:

Retain Customers [22] Photo via Shutterstock