Does Your Business Need a Security Guard? 10 Signs That Point to ‘Yes’


Why hire a security guard? Here are some key indicators that your small business needs to consider adding a one to the team.

Small businesses are not exempt from crimes that take place on their premises. Some businesses, such as convenience stores, retail outlets and banks, are prime targets for theft, but any business can be the victim of illegal activity. Sporting events, festivals or any occasion where a large number of people gather are also subject to disorder and lawlessness, particularly when alcohol is present

Employing the services of a reputable, licensed security agency can help offset the potential for loss and ensure public safety. But how does a small business know when it should hire such a company? What signs point to the need for protection?

For the answers, Small Business Trends turned to Greg Kuhn, founder and CEO of Omega Protective Services, LLC, a full-service security firm based in Pennsylvania’s Lehigh Valley. In an interview with Small Business Trends, he shared the following 10 indicators based on his expertise gained from years in the security industry.



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Why Hire a Security Guard

1. You Have Parking Lot Safety Concerns

Employees or customers may feel unsafe walking to their cars at night, particularly if the parking lot is not well lit.

Their concerns are justified, Kuhn says, as unattended parking lots can be a breeding ground for vandalism, theft and muggings. A security guard patrolling parking lots can ensure the safety of people and property.

2. Your Facilities are Located in a High Crime Area

Businesses located in high crime areas mandate the need for a security guard.

“‘High crime’ doesn’t necessarily mean a bad neighborhood,” Kuhn said. “It could also include a warehouse located in a sparsely-populated rural area, for instance. There is a potential for a higher number of break-ins in that case as well.”

3. You’re Experiencing Retail Theft and Shrinkage

National Retail Federation data revealed that retailers lost nearly $44 billion from theft in 2014, with 34 percent of that number coming from employees. As such, practically any retail setting would benefit from the presence of a security guard.

“A well-trained, licensed guard will take steps to limit liability and reduce shrinkage, saving the business money,” Kuhn said. “That’s a fact the small business owner shouldn’t miss when considering hiring a security company.”

4. You’re Concerned About Liability Issues

“If a business has experienced losses on their worker’s comp or general liability policies, the insurance company may require a correction action plan that includes a security company’s services,” Kuhn said. “Having such a plan in place can also lead to a break in premiums.”

5. You Have Record Keeping Concerns

One task routinely assigned to guards is to keep a record of day-to-day activities regarding safety, personnel and property.

“For example, if a door keeps opening by accident, it creates a pattern, and the guard will pick up on that and maintain a record,” he said. “It may be that the door doesn’t lock properly or an employee is leaving it open intentionally to sneak back in after hours.”

Because the guard works for the security company and not the business, he can serve as objective third-party in the event an employee faces termination due to some illegal activity. That also includes testifying in court in more severe instances.

Another reason to keep records regards liability.

“Records for emergency incidents, such as where someone gets hurt, protects the business from liability,” Kuhn said. “It also saves the business owner or employee from having to keep records.”

6. You Have Concern Over Safety Issues

“If you think you have one or two safety issues, in reality, you probably have dozens,” Kuhn said. “Having someone dedicated to safety, who knows what to look for, who can pick apart what’s safe and unsafe and needs to be improved upon is very useful. A security guard would know what to look for.”

7. You Serve Alcohol on the Premises

Anywhere alcohol is served, especially in excess, is a good place to have a security guard present. A business’s liability can get expensive if a fight breaks out resulting in injury to persons or property.

“The guard’s presence acts as a deterrent,” Kuhn said. “He can move quickly to prevent incidents before they escalate.”

8. You Have Building Traffic Concerns

Businesses that have a lot of people entering and exiting a building can utilize guards to monitor traffic, check people in and out and give out IDs or name tags.

“The physical presence of a professional, courteous guard puts the public at ease and creates a safer environment that criminals will be less inclined to target,” Kuhn said. “It also sends a signal that you care about public safety and are taking steps to protect your customers or visitors.”

9. Your Safety Program is Stretched Thin

Security guards can help with a company’s safety program.

“Industrial or construction companies, for example, will often have a safety officer,” Kuhn said. “In smaller businesses, that person could also be the job foreman who puts the priority on performing his foreman duties rather than addressing safety concerns. In cases like that, a security guard can serve the role of safety officer, sit in on safety meetings or chair the safety committee.”

10. You Need Help in Emergency Situations

Security guards are equipped to manage a range of emergencies, including physical altercations, medical emergencies or criminal incidents. They will have the presence of mind to act responsibly and sensibly regardless of the circumstance.

“For that reason and more it’s smart to have a well-trained, licensed guard from a reputable company protecting your business,” Kuhn said.

Security Guard Photo via Shutterstock

11 Comments ▼

Paul Chaney


Paul Chaney Paul Chaney is a Staff Writer for Small Business Trends. He covers industry news, including interviews with executives and industry leaders about the products, services and trends affecting small businesses, drawing on his 20 years of marketing knowledge. Formerly, he was editor of Web Marketing Today and a contributing editor for Practical Ecommerce.

11 Reactions

  1. Aira Bongco

    If you are in a shared office space or just renting, then you don’t really need to bother with this as this will be covered.

    • I agree with Aira. Since most of the serviced offices are located in CBD’s, security is not that much of a big concern in my opinion. Aside from having its own biometric security access, these offices are usually located in Grade A buildings where security is top priority, making businesses in the building as secure as possible.

  2. In your article, you stated that National Retail Federation data revealed that retailers lost nearly $44 billion from theft in 2014, with 34 percent of that number coming from employees. I can imagine that depending on what type of business you have, having a security company might be very beneficial. I wonder what types of services they offer that differs from a residential security company.

  3. Security guards aren’t just for larger companies – businesses of all sizes can benefit. Businesses that have a need for extra protection, such as retail theft or parking lot issues, could benefit from having a physical security guard. Before adding this to your security plan, it’s a good idea to weigh the pros and cons.

  4. A lot of people with small businesses always make a mistake by not hiring a security guard for their business as they think it is not meant for their business. Always use high quality locks to save from break in. It would be much safer to have high resolution CCTV cameras installed in your neighborhood. With the trained security guard, monitoring the cameras you can save your locality from further loss.

  5. Having a guard that works for the security company who can serve as an objective third-party is an excellent idea. Being able to have someone whose task is to make sure that your company is safe, and is able to monitor it and know what’s going on is a good way to keep it safe. I would imagine that if you use a security agency they’ll be able to make sure they find the guards best qualified for the job.

  6. I feel like you make a good point about how hiring a security guard could be helpful in giving your employees and customers peace of mind when in a parking lot. I have read that most thefts or vandalism occurs in parking lots of businesses rather than the actual business. If this is true, then I think hiring security guards would be a great investment in the well-being of your employees and customers.

  7. Security is important not only for big companies but small businesses as well. As this article suggests, we should hire securtity guards not only for personal security but also for assets we have. Depending upon the area we have our business setup, we should also think of installing CCTV cameras to monitor the surroundings.

  8. It makes sense that some businesses need a security guard. My friend wants to open a jewelry store, and he doesn’t think he needs anything more than locks on the doors. The neighborhood he’s in is pretty “high crime,” so I think he could use a guard.

  9. The crime-prone areas are more likely need the security guards as you never know when there will come the situation where you need a professional security guard to protect yourself and your business premises.

    Nice article, keep it up. 🙂

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