So Long, Twitter Dashboard — We Hardly Knew You

Twitter is shutting down its Dashboard app. This feature was specifically aimed at business users, but could not gain enough traction.

TweetDeck it wasn’t and now, Twitter Dashboard is toast.

The social media site says it’s now ditching Twitter Dashboard — an app specifically designed for businesses — on Feb. 3. That’s only six months after Twitter (NYSE:TWTR) introduced Dashboard.

And this is just the latest anti-development for Twitter. The social media site continues to appear to lag behind the others, namely Facebook, especially in the revenue and profits columns.

News of the activity was shared on the @dashboardapp account by Twitter.

Obviously, the “positive feedback” noted in that tweet run-on wasn’t enough to keep Dashboard going beyond Feb. 3. And really, Dashboard lacked what other more established Twitter managing apps already provide. And that includes a product Twitter already owns, TweetDeck.

In fact, it’s TweetDeck where Twitter is directing the actual Dashboard users who will be impacted by this recent development.

TweetDeck is a rather popular Twitter manager for users who either manage multiple accounts or follow several streams at once. It also allows for easy scheduling of Tweets, including from multiple accounts at once. Twitter geeks surely appreciate the user-friendly interface of TweetDeck, something Dashboard simply didn’t provide.

Why Twitter is Shutting Down Its Dashboard App

Dashboard was aimed at business users but outside of some analytics, the benefits clearly haven’t proven to keep enough users enticed. Some users told Twitter directly in response to the above tweets that they did find some perks of the app helpful — the ability to look at lists (again, something easily done on TweetDeck, too), for example.

Twitter Needs Some Good News

The trend for Twitter has been largely negative.

The company’s CEO, Jack Dorsey, was famously left out of a ballyhooed “tech summit” with President-elect Donald Trump. The site’s financial struggles are well documented. The NFL experiment’s success is unknown. Executives are leaving. It — along with Facebook, to be fair — has come under scrutiny for stances it has taken on censorship and banning users.

And as other sites are adding new features and experiments, it seems Twitter is taking away as much as or more than it’s giving.

The six-second video service, Vine, was recently shut down by the site. These somewhat goofy or irritating video loops had an ability to go viral when done correctly and were popular among some users. Regardless, it’s kaput.

Which Which is Which?

Dashboard’s failure is at least partly due to the fact that Twitter already has a product like it in place. And a popular one, too.

So, why have two of the same?

It’s got another example of this — live video.

The live-streaming app Periscope (which it owns) seems to have set the tone for the future of social media feeds. But, like the Dashboard/Tweetdeck conflict, Twitter also recently announced that live video abilities were coming to its mobile apps. And it’s not named Periscope.

Image: Twitter

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Joshua Sophy Joshua Sophy is the Editor for Small Business Trends and the Head of Content Partnerships. A journalist with 20 years of experience in traditional and online media, he is a member of the Society of Professional Journalists. He founded his own local newspaper, the Pottsville Free Press, covering his hometown.

One Reaction
  1. I agree with the article, the news on Twitter these past months hasn’t been good. As a shareholder it’s depressing to see the stock price so low, but as an avid user it’s even more depressing to see the platform lagging. I love Twitter and want it to succeed.