Anita Campbell Anita Campbell is the Founder, CEO and Publisher of Small Business Trends and has been following trends in small businesses since 2003. She is the owner of BizSugar, a social media site for small businesses.

2 Reactions
  1. These are some really good ideas. It is important to know your problem and come up with a solution that fits it. I love some of the problems you presented here and I am experiencing some of them in my business. Really in-depth discussion.

  2. It was awesome read. My business faces issue of mishandling customer inquiries. Will surely look after taking help of digital assistants.

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